Amazon Alexa – Manage Email Addresses for Alexa Responses

Category: Alexa > Calling & Communication

Answer:

Alexa can send certain responses, communications, and shared information to an email address associated with your account.

You can add, change, or select the email address used for these communications through the Alexa app.

Manage Alexa Email Settings

On the Alexa App

1. Open the Alexa app.
2. Tap More.
3. Select Settings.
4. Select Communication.
5. Tap Email Alexa.

From this screen you can:

• View available email addresses
• Change the default email address
• Select which email receives Alexa communications
• Manage email delivery preferences

Choose a Default Email Address

If multiple email addresses are available:

1. Open Email Alexa.
2. Select Default Account for Emailing Yourself.
3. Choose the preferred email address.
4. Save your selection.

Available Email Addresses

Depending on your account configuration, Alexa may allow you to select:

• Your Amazon account email address
• A linked profile email address
• Additional supported email addresses associated with your profile

Good to Know

• Email availability may vary by feature and region.
• Some Alexa responses can be delivered by email for easier reference.
• Changes take effect across supported Alexa communication features.
• Your Amazon account email is typically available as a default option.
• Additional linked profile email addresses may also appear as selectable options.

Troubleshooting

If an email address is not available:

1. Verify the email is linked to your profile.
2. Confirm account information is current.
3. Restart the Alexa app.
4. Sign out and back into your Amazon account if necessary.
5. Check Communication settings again.

Common Uses

• Receiving Alexa-generated information by email
• Sharing responses for future reference
• Managing communication preferences
• Updating account contact information