Purpose
This overview serves as the SmartHomeConcierge.ai master reference for the Level Lock ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, smart lock features, integrations, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.
Supported Products
- Level Lock+
- Level Lock
- Level Bolt
- Level Keypad
- Level Connect Wi-Fi Bridge
- Level Home App
Mobile App Features
| Feature | Description |
|---|---|
| Lock Management | Lock, unlock, and monitor Level smart locks remotely. |
| Device Management | Add, organize, rename, and manage Level devices. |
| Access Management | Create, edit, and remove digital keys for family and guests. |
| Activity History | Review lock activity and user access events. |
| Notifications | Receive alerts for lock activity, battery status, and connectivity. |
| Shared Access | Invite trusted users with permanent, temporary, or scheduled access. |
| Device Health | Monitor battery level, Bluetooth, and Wi-Fi connection (with Level Connect). |
| Firmware Updates | Install firmware updates for supported devices. |
Subscription Services
Free Features
- Lock & Unlock
- Activity History
- Digital Key Sharing
- Auto Lock
- Auto Unlock
- User Management
- Notifications
- Device Management
Premium Services
- No monthly subscription required for core Level Lock functionality.
Core Hardware Features
| Feature | Description |
| Invisible Smart Lock Design | Smart technology is hidden inside the deadbolt, preserving the appearance of a traditional lock. |
| Bluetooth Connectivity | Local smartphone communication. |
| Wi-Fi Remote Access | Available with the Level Connect Wi-Fi Bridge. |
| Apple Home Key | Unlock compatible locks using iPhone or Apple Watch. |
| Physical Key Access | Continue using traditional house keys. |
| Touch-to-Unlock | Unlock by touching the lock on supported models. |
| Battery Powered | Long battery life with low-battery notifications. |
Smart Features
| Feature | Description |
| Auto Unlock | Unlocks automatically when an authorized user approaches the home. |
| Auto Lock | Automatically locks after a configurable delay. |
| Touch-to-Unlock | Unlocks by touching the lock while carrying an authorized phone. |
| Digital Keys | Share secure access without physical keys. |
| Activity History | View complete lock history and user activity. |
| Scheduled Access | Create recurring or temporary guest access. |
Access Management Features
- Digital Keys
- Guest Access
- Family Access
- Temporary Access
- Scheduled Access
- Permanent Access
- User Permissions
- Activity History
- Lock Ownership Management
Security Features
- Remote Lock & Unlock
- Auto Lock
- Auto Unlock
- Lock Status Monitoring
- Activity History
- Secure Encryption
- Low Battery Monitoring
- Physical Key Backup
- User Permissions
Notification Features
- Lock Notifications
- Unlock Notifications
- Guest Access Alerts
- Auto Lock Notifications
- Low Battery Alerts
- Device Offline Alerts
- Firmware Update Notifications
- Shared Access Notifications
Privacy Features
- End-to-End Encryption
- Two-Factor Authentication
- User Permissions
- Secure Cloud Services
- Secure Bluetooth Communication
- Secure Remote Access
Smart Home Integrations
- Apple Home
- Apple Home Key
- Siri
- Amazon Alexa
- Google Home
- Samsung SmartThings
- Home Assistant
- Control4
- Matter
- Thread
Voice Assistant Integration
Apple Siri
- Lock & Unlock
- Lock Status
- Scene Activation
- Apple Home Automations
- Apple Home Key Support
Amazon Alexa
- Lock & Unlock
- Lock Status
- Voice Commands
- Routine Integration
Google Assistant
- Lock Status
- Smart Home Commands
- Automation Support
Device Management Features
- Add Locks
- Remove Locks
- Rename Locks
- Digital Key Management
- User Management
- Firmware Updates
- Battery Monitoring
- Notification Management
- Activity History
- Wi-Fi Bridge Management
Common Configuration Categories
- Level Lock Installation
- Level Bolt Installation
- Level Connect Setup
- Apple Home Configuration
- Apple Home Key Setup
- Wi-Fi Bridge Setup
- Bluetooth Pairing
- Auto Lock Configuration
- Auto Unlock Configuration
- Digital Key Management
- Guest Access
- Notification Settings
- Voice Assistant Integration
- Firmware Updates
- Battery Replacement
- Device Troubleshooting
Common Customer Requests
- Install Level Lock
- Install Level Bolt
- Connect to Apple Home
- Configure Apple Home Key
- Connect Wi-Fi Bridge
- Enable Auto Lock
- Enable Auto Unlock
- Create Digital Keys
- Share Guest Access
- Connect Alexa
- Connect Google Home
- Connect SmartThings
- Replace Batteries
- Device Offline Troubleshooting
- Firmware Updates
- Lock Not Responding
Related Configuration Articles
- Level Lock – Installation
- Level Lock – Level Bolt Installation
- Level Lock – Level Connect Setup
- Level Lock – Apple Home Configuration
- Level Lock – Apple Home Key Setup
- Level Lock – Bluetooth Pairing
- Level Lock – Auto Lock Configuration
- Level Lock – Auto Unlock Configuration
- Level Lock – Digital Key Management
- Level Lock – Guest Access
- Level Lock – Notification Settings
- Level Lock – Amazon Alexa Integration
- Level Lock – Google Home Integration
- Level Lock – Firmware Updates
- Level Lock – Battery Replacement
- Level Lock – Device Offline Troubleshooting
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article