SharkClean – Robot Vacuums, Floor Care & Connected Cleaning Ecosystem Overview

Created by Lamont Gibson, Modified on Sun, 5 Jul at 4:03 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the SharkClean ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, smart cleaning technologies, integrations, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

SharkClean is the connected home platform for Shark robotic vacuums and robot vacuum/mop combinations. Through the SharkClean app, users can create home maps, schedule cleaning, customize rooms, configure cleaning routines, and manage supported Shark robots from anywhere.

Supported Products

Robot Vacuums

PowerDetect Series
Matrix Series
Matrix Plus Series
AI Ultra Series
Detect Pro Series
Navigator Robot Series
IQ Robot Series
AV Series
RV Series

Robot Vacuum & Mop Combos

Matrix 2-in-1
Matrix Plus 2-in-1
PowerDetect 2-in-1
PowerDetect UV Reveal
VacMop Robot Series

Docking Systems

Self-Empty Base
NeverTouch Base
Auto-Empty Dock
Self-Refill Dock
Self-Wash Dock
Heated Mop Drying Dock

Mobile Applications

SharkClean App

Mobile App Features

Feature	Description
Device Management	Add, organize, rename, and manage Shark robots.
Smart Mapping	Create and edit home maps.
Room Management	Label, divide, and merge rooms.
Cleaning Schedules	Schedule cleaning by room or whole home.
Live Robot Tracking	View the robot's location while cleaning.
Cleaning History	Review completed cleaning sessions.
Notifications	Receive maintenance and cleaning alerts.
Firmware Updates	Install software updates automatically.

The SharkClean app supports smart mapping, room-specific cleaning, scheduling, no-go zones, live robot tracking, cleaning reports, and customizable suction and water settings on compatible models.

Subscription Services

Free Features

Remote Robot Control
Smart Mapping
Room Cleaning
Zone Cleaning
Scheduling
Cleaning History
Device Notifications
Maintenance Reminders
Firmware Updates
Voice Assistant Integration

Premium Features

No monthly subscription is required for standard Shark robot functionality or use of the SharkClean app.

Core Hardware Features

Feature	Description
LiDAR Navigation	Creates accurate floor maps on supported models.
Vision Navigation	Uses cameras for navigation and obstacle detection.
Matrix Clean	Multiple cleaning passes for deeper cleaning.
Self-Empty Base	Automatically empties the robot dustbin.
NeverTouch Dock	Automatically washes, dries, refills, and empties supported robots.
Self-Cleaning Brushroll	Reduces hair wrap during cleaning.

Cleaning Features

Vacuum Only
Vacuum & Mop
Spot Cleaning
Room Cleaning
Whole Home Cleaning
Zone Cleaning
Matrix Clean
Deep Clean
Quiet Mode
Eco Mode
Normal Mode
Max Suction
Carpet Cleaning
Hard Floor Cleaning
Pet Hair Cleaning
Recharge & Resume

Navigation Features

LiDAR Mapping
Vision Navigation
Smart Mapping
Multi-Room Mapping
Live Robot Tracking
Room Labels
No-Go Zones
Virtual Boundaries
Carpet Detection
Obstacle Avoidance
Smart Route Planning

Dock Features

Automatic Dust Emptying
Automatic Charging
Mop Washing
Mop Drying
Clean Water Refilling
Dirty Water Collection
Self-Cleaning Dock
Maintenance Monitoring

Smart Features

Feature	Description
Matrix Clean	Cleans the same area in multiple passes for improved pickup.
Smart Mapping	Builds editable maps for customized cleaning.
Room Cleaning	Clean selected rooms individually.
No-Go Zones	Prevent cleaning in selected areas.
Live Tracking	Monitor the robot's progress in real time.
UV Stain Detect	Premium models can detect and target difficult stains using UV illumination.

Automation Features

Scheduled Cleaning
Room Scheduling
Zone Cleaning
Recharge & Resume
Matrix Cleaning
Dock Automation
Auto Dust Emptying
Auto Mop Washing
Auto Mop Drying
Maintenance Reminders

Notification Features

Cleaning Started
Cleaning Completed
Dustbin Full Alerts
Water Tank Alerts
Mop Maintenance Alerts
Brush Maintenance Alerts
Filter Replacement Alerts
Device Offline Alerts
Firmware Update Notifications

Maintenance Features

Brush Roll Monitoring
Side Brush Monitoring
Filter Replacement
Dust Bin Monitoring
Dust Bag Replacement
Mop Pad Maintenance
Dock Cleaning
Sensor Cleaning
Battery Health Monitoring

Privacy Features

Two-Factor Authentication
Secure Cloud Communication
Device Sharing
User Permissions
Encrypted Communications

Smart Home Integrations

Amazon Alexa
Google Home
SharkClean App

Most Shark Wi-Fi robots support Alexa and Google Assistant for voice commands, along with app-based scheduling, mapping, and robot management.

Voice Assistant Integration

Amazon Alexa

Start Cleaning
Stop Cleaning
Pause Cleaning
Resume Cleaning
Return to Dock
Clean Specific Rooms (supported models)

Google Assistant

Start Cleaning
Stop Cleaning
Pause Cleaning
Return to Dock
Room Cleaning (supported models)

Device Management Features

Add Devices
Remove Devices
Rename Devices
Map Management
Room Management
Device Sharing
Firmware Updates
Cleaning History
Maintenance Tracking
Device Diagnostics

Common Customer Requests

Connect SharkClean App
Connect Robot to Wi-Fi
Create Home Map
Configure Room Labels
Configure Cleaning Schedule
Configure Zone Cleaning
Configure No-Go Zones
Enable Matrix Clean
Configure Self-Empty Base
Configure NeverTouch Dock
Connect Alexa
Connect Google Home
Update Firmware
Troubleshoot Navigation Problems
Restore Wi-Fi Connectivity