Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the Sonos ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, whole-home audio technologies, home theater features, smart home integrations, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

Sonos is a premium wireless whole-home audio platform that allows homeowners to stream music, create multi-room audio systems, build immersive home theaters, integrate voice assistants, and automate entertainment throughout the home. The Sonos App provides centralized control for speakers, soundbars, amplifiers, subwoofers, headphones, and portable speakers while integrating with hundreds of music services and major smart home ecosystems.

Supported Products

Smart Speakers

• Sonos Era 100
• Sonos Era 300
• Sonos One
• Sonos One SL
• Sonos Five
• Sonos Move
• Sonos Move 2
• Sonos Roam
• Sonos Roam SL
• Sonos Play:1
• Sonos Play:3
• Sonos Play:5

Home Theater

• Sonos Arc Ultra
• Sonos Arc
• Sonos Beam (Gen 1 & Gen 2)
• Sonos Ray
• Sonos Playbar
• Sonos Playbase

Subwoofers

• Sonos Sub Mini
• Sonos Sub (Gen 1–4)

Components

• Sonos Amp
• Sonos Port

Accessories

• Sonos Voice Control
• Wall Mounts
• Speaker Stands
• Ethernet Adapter
• Line-In Adapter (Era Series)

Mobile Applications

• Sonos App (iOS)
• Sonos App (Android)
• Sonos Desktop App (Windows)
• Sonos Desktop App (macOS)

Mobile App Features

Subscription Services

Free Features

• Whole Home Audio
• Multi-Room Playback
• Stereo Pairing
• Home Theater Control
• Voice Assistant Support
• AirPlay 2 (supported devices)
• Firmware Updates
• Device Sharing

Optional Services

• Sonos Radio
• Sonos Radio HD
• Apple Music
• Spotify Premium
• Amazon Music
• YouTube Music
• Pandora
• SiriusXM
• TIDAL
• Deezer
• Audible
• TuneIn
• Hundreds of additional streaming services

Supported Device Features

Smart Speakers

• Wi-Fi Audio
• Stereo Pairing
• Multi-Room Audio
• AirPlay 2
• Bluetooth (supported models)
• Line-In (supported models)
• Voice Control

Home Theater

• Dolby Atmos
• Surround Sound
• HDMI eARC
• HDMI ARC
• Speech Enhancement
• Night Sound
• Trueplay™ Tuning

Portable Speakers

• Wi-Fi
• Bluetooth
• Automatic Wi-Fi Switching
• Rechargeable Battery
• Outdoor Listening

Audio Features

• Multi-Room Audio
• Stereo Pairing
• Dolby Atmos
• Spatial Audio (supported models)
• Lossless Audio (supported services)
• Hi-Resolution Audio
• AirPlay 2
• Bluetooth Audio
• Line-In Audio
• TV Audio

Smart Features

Automation Features

• Multi-Room Grouping
• Favorite Presets
• Playback Scheduling (supported integrations)
• Alarm Clock
• Sleep Timer
• Voice Routines
• Scene Integration
• Automatic Software Updates
• Device Grouping
• Quick Play

Notification Features

• Software Update Alerts
• Device Offline Alerts
• Low Battery Alerts (Portable Speakers)
• Account Notifications
• Streaming Service Notifications
• System Status Alerts

Entertainment Features

• Television Audio
• Movie Surround Sound
• Music Streaming
• Podcasts
• Internet Radio
• Audiobooks
• Voice Commands
• Multi-Source Audio
• AirPlay Streaming
• Bluetooth Streaming

Maintenance Features

• Automatic Software Updates
• Device Diagnostics
• Network Diagnostics
• Battery Monitoring (Portable Models)
• Speaker Health Monitoring
• Maintenance History

Security Features

• Sonos Account Authentication
• Two-Factor Authentication
• Secure Cloud Communication
• Household Management
• Device Authorization

Privacy Features

• Sonos Privacy Controls
• Voice Assistant Permissions
• Microphone Mute
• Encrypted Communications
• User Permission Management

Smart Home Integrations

• Amazon Alexa
• Google Assistant
• Sonos Voice Control
• Apple AirPlay 2
• Apple Home
• Spotify Connect
• Home Assistant
• SmartThings
• Control4
• Crestron
• Savant
• Josh.ai
• Lutron
• IFTTT

Voice Assistant Integration

Sonos Voice Control

• Play Music
• Pause Music
• Skip Tracks
• Adjust Volume
• Group Speakers
• Control Playback

Amazon Alexa

• Play Music
• Control Smart Home Devices
• Create Routines
• Weather
• Timers
• Shopping Lists

Google Assistant

• Play Music
• Control Smart Home Devices
• Google Home Routines
• Ask Questions
• Device Control

Device Management Features

• Add Speakers
• Remove Speakers
• Rename Rooms
• Group Rooms
• Stereo Pairing
• Home Theater Setup
• Add Subwoofer
• Add Surround Speakers
• Firmware Updates
• Diagnostics

Common Configuration Categories

• Sonos Account Setup
• Sonos App Setup
• Wi-Fi Configuration
• Speaker Installation
• Stereo Pair Configuration
• Home Theater Setup
• Trueplay Tuning
• Dolby Atmos Configuration
• Multi-Room Audio Setup
• Voice Assistant Setup
• AirPlay Configuration
• Bluetooth Pairing
• Firmware Updates
• Factory Reset
• Device Troubleshooting

Common Customer Requests

• Set Up Sonos System
• Create Sonos Account
• Connect Speakers to Wi-Fi
• Add New Speaker
• Group Multiple Rooms
• Create Stereo Pair
• Add Surround Speakers
• Add Sonos Sub
• Run Trueplay Tuning
• Configure Dolby Atmos
• Connect Alexa
• Connect Google Assistant
• Configure AirPlay
• Update Software
• Troubleshoot Offline Speakers
• Resolve Audio Sync Issues

Related Configuration Articles

• Sonos – Initial Setup
• Sonos – Sonos Account Setup
• Sonos – Wi-Fi Configuration
• Sonos – Speaker Installation
• Sonos – Stereo Pair Configuration
• Sonos – Home Theater Setup
• Sonos – Trueplay Tuning
• Sonos – Dolby Atmos Configuration
• Sonos – Multi-Room Audio Setup
• Sonos – Voice Assistant Setup
• Sonos – Apple AirPlay Configuration
• Sonos – Bluetooth Pairing
• Sonos – Firmware Updates
• Sonos – Factory Reset
• Sonos – Device Troubleshooting
• Sonos – Audio Sync & Network Optimization