X-Sense – Smart Smoke, Carbon Monoxide & Home Safety Ecosystem Overview

Created by Lamont Gibson, Modified on Sun, 5 Jul at 12:26 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the X-Sense ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, fire and life safety technologies, environmental monitoring, smart home integrations, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

X-Sense is a smart home safety platform specializing in smoke alarms, carbon monoxide (CO) alarms, heat detectors, water leak sensors, environmental sensors, security devices, and smart home monitoring. Through the X-Sense Home Security App and compatible base stations, homeowners can monitor safety devices remotely, receive real-time alerts, share access with family members, and manage multiple properties from anywhere. In the United States, X-Sense also offers an optional Protect+ plan with 24/7 professional fire dispatch services.

Supported Products

Smart Smoke Alarms

XS01-WX Smart Smoke Alarm
XS01-M Smart Smoke Alarm
XS0B-MR Smart Smoke Alarm

Smoke & Carbon Monoxide Alarms

SC07-WX Smart Smoke & CO Alarm
SC06-W Smart Smoke & CO Alarm
SC08 Smart Smoke & CO Alarm

Carbon Monoxide Alarms

XC01-M CO Alarm
XC04 CO Alarm

Environmental Sensors

Water Leak Detector
Temperature & Humidity Sensor
Heat Detector

Security Devices

Motion Sensor
Door & Window Sensor
Mailbox Alarm
Base Station (SBS50)
Smart Security Camera (selected models)

Mobile Applications

X-Sense Home Security App (iOS)
X-Sense Home Security App (Android)

The X-Sense Home Security app provides centralized management for smart alarms, sensors, and supported security devices, including remote monitoring, notifications, device sharing, and alarm testing.

Mobile App Features

Feature	Description
Device Management	Add, organize, and manage X-Sense devices.
Remote Notifications	Receive smoke, CO, water leak, intrusion, and environmental alerts anywhere.
Alarm Testing	Remotely initiate compatible alarm tests.
Device Health	Monitor battery status, Wi-Fi connectivity, and signal strength.
Multi-Home Support	Manage multiple homes under one account.
Family Sharing	Share devices and alerts with trusted household members.
Event History	Review alarm history and device activity.
Firmware Updates	Install over-the-air firmware updates for supported devices.

Subscription Services

Included Features

Remote Notifications
Device Management
Family Sharing
Alarm History
Firmware Updates
Multi-Home Support
Environmental Alerts
Device Health Monitoring

Protect+ Plan (U.S.)

Optional subscription includes:

24/7 Professional Fire Dispatch
Automatic Emergency Dispatch
TMA Five Diamond Monitoring Center
Enhanced Emergency Response
Additional Safety Services

The Protect+ Plan is currently available in the United States for supported X-Sense smart devices.

Supported Safety Features

Fire Protection

Smoke Detection
Heat Detection
Interconnected Alarm Support
Voice Notifications (supported models)
Remote Alarm Monitoring

Carbon Monoxide Protection

CO Detection
Remote CO Alerts
CO Alarm History

Environmental Monitoring

Water Leak Detection
Temperature Monitoring
Humidity Monitoring
Freeze Monitoring (supported automations)

Home Security

Motion Detection
Door & Window Monitoring
Mailbox Monitoring
Camera Monitoring (supported models)

Smart Features

Feature	Description
SBS50 Base Station	Connects and manages up to 50 compatible X-Sense smart safety devices from one hub.
Remote Alarm Notifications	Instantly notifies users of smoke, carbon monoxide, leaks, motion, or other events.
Family Sharing	Allows multiple household members to receive alerts and manage devices.
Remote Alarm Testing	Initiate compatible device tests from the mobile app.
Device Health Monitoring	Continuously monitors battery level, connectivity, and signal strength.
QR Code Setup	Simplifies onboarding by scanning each device during installation.

The SBS50 Base Station supports up to 50 compatible safety devices managed through the X-Sense Home Security app.

Home Safety Features

Smoke Detection
Carbon Monoxide Detection
Heat Detection
Water Leak Detection
Temperature Monitoring
Humidity Monitoring
Motion Detection
Door & Window Monitoring
Mailbox Monitoring

Automation Features

Smoke Alerts
Carbon Monoxide Alerts
Water Leak Alerts
Motion Alerts
Door & Window Alerts
Mailbox Notifications
Low Battery Alerts
Automatic Firmware Updates

Notification Features

Smoke Alarm Alerts
CO Alarm Alerts
Heat Alarm Alerts
Water Leak Alerts
Motion Detection Alerts
Door & Window Alerts
Mailbox Alerts
Low Battery Notifications
Device Offline Alerts
Firmware Update Notifications

Maintenance Features

Remote Alarm Testing
Firmware Updates
Battery Monitoring
Device Diagnostics
Signal Strength Monitoring
Maintenance History

Security Features

X-Sense Account Authentication
Secure Cloud Communication
Device Authorization
Encrypted Communications
Secure Firmware Updates

Privacy Features

Household Sharing Controls
Secure Cloud Storage
User Permission Management
Encrypted Communications
Multi-Property Management

Smart Home Integrations

Amazon Alexa (supported products)
Google Assistant (supported products)
Home Assistant (community integration)
Homey (community integration)
MQTT (community integration)

X-Sense does not currently provide an official Home Assistant integration, although active community integrations are available. Recent updates have expanded support for MQTT-based integrations through the SBS50 Base Station for advanced users.

Voice Assistant Integration

Amazon Alexa

Check Device Status
View Alarm Status
Run Supported Routines

Google Assistant

Check Device Status
Receive Smart Home Notifications
Run Compatible Automations

Device Management Features

Add Device
Remove Device
Rename Device
Assign Room
Pair Base Station
Manage Family Members
Remote Alarm Test
Firmware Updates
Diagnostics
Multi-Home Management

Common Customer Requests

Set Up X-Sense System
Install SBS50 Base Station
Connect Devices to Wi-Fi
Pair Smoke Alarm
Pair CO Alarm
Install Water Leak Sensor
Configure Motion Sensors
Configure Door & Window Sensors
Configure Mailbox Alarm
Test Alarm System
Enable Family Notifications
Update Firmware
Troubleshoot Offline Devices
Reset Device
Restore Factory Settings