Frontpoint – Smart Home Security & Connected Alarm Ecosystem Overview

Created by Lamont Gibson, Modified on Sun, 5 Jul at 12:33 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the Frontpoint ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, home security technologies, professional monitoring services, smart home integrations, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

Frontpoint is a DIY smart home security platform that combines wireless intrusion detection, environmental monitoring, smart home automation, video surveillance, and optional 24/7 professional monitoring. Powered by the Alarm.com platform, the Frontpoint App allows homeowners to remotely control their security system, manage smart home devices, receive real-time alerts, create automation scenes, and monitor cameras from anywhere.

Supported Products

Security Hub

Frontpoint Hub
Frontpoint Touchscreen Panel
Wireless Keypad

Intrusion Sensors

Door & Window Sensors
Motion Sensors
Glass Break Sensors
Garage Door Tilt Sensor
Panic Pendant
Keychain Remote

Environmental Sensors

Smoke Detector
Heat Sensor
Carbon Monoxide Detector
Flood Sensor
Water Leak Sensor
Freeze Sensor

Cameras

Indoor Camera
Outdoor Camera
Premium Floodlight Camera
Wired Video Doorbell
Wireless Video Doorbell

Smart Home Devices

Smart Door Locks
Smart Thermostats
Smart Light Controls
Smart Plugs
Z-Wave Devices

Mobile Applications

Frontpoint App (iOS)
Frontpoint App (Android)

Mobile App Features

Feature	Description
Alarm Control	Arm and disarm the security system remotely.
Device Management	Add, organize, and manage security and smart home devices.
Live Video	View compatible camera feeds and recorded clips.
Automation	Create smart home scenes and schedules.
Notifications	Receive real-time alerts and alarm notifications.
User Management	Invite and manage additional users.
Event History	Review alarm activity and automation history.
Firmware Updates	Receive updates for supported hardware.

The Frontpoint App allows users to secure their home, monitor cameras, control lights and locks, manage thermostats, and receive alerts from a single interface.

Monitoring Services

Included Features

Mobile App Access
Remote Arm/Disarm
Alarm Notifications
Device Management
Automation
Firmware Updates
Event History

Professional Monitoring

Depending on the selected monitoring plan, features may include:

24/7 Professional Monitoring
Cellular Backup
Crash & Smash Protection
Alarm Verification
Emergency Dispatch
Video Monitoring
Smart Home Automation
Cloud Video Storage

Professional monitoring plans provide continuous monitoring with dual-path communication and emergency dispatch services.

Supported Security Features

Intrusion Protection

Door & Window Protection
Motion Detection
Glass Break Detection
Panic Alarm
Entry & Exit Delays
Crash & Smash Protection

Life Safety

Smoke Detection
Carbon Monoxide Detection
Flood Detection
Freeze Detection
Heat Detection

Video Security

Live View
Motion Recording
Smart Video Alerts
Two-Way Audio
Cloud Video Storage

Smart Features

Feature	Description
Alarm.com Platform	Uses Alarm.com technology to manage security, automation, and video from one application.
Smart Home Scenes	Automates multiple devices with a single command, such as "Goodnight" or "Away."
Dual-Path Communication	Uses Wi-Fi and cellular communication for improved reliability.
Crash & Smash Protection	Continues communicating with the monitoring center even if the control panel is damaged during an intrusion.
Geo-Services	Uses smartphone location to trigger automations based on arrival or departure.
Smart Notifications	Sends customized alerts for alarms, doors, locks, cameras, and automation events.

Home Safety Features

Intrusion Detection
Smoke Monitoring
Carbon Monoxide Monitoring
Flood Detection
Freeze Protection
Smart Video Monitoring
Cellular Backup
Alarm Verification

Automation Features

Arm Away
Arm Stay
Smart Home Scenes
Geo-Fencing
Scheduled Automations
Lighting Automation
Thermostat Automation
Smart Lock Automation
Automatic Firmware Updates

Notification Features

Alarm Alerts
Motion Alerts
Smoke Alerts
Carbon Monoxide Alerts
Flood Alerts
Freeze Alerts
Door Activity Alerts
Lock Activity Alerts
Camera Motion Alerts
Low Battery Alerts
Firmware Update Notifications

Maintenance Features

Device Diagnostics
Battery Monitoring
Sensor Health Monitoring
Cellular Status Monitoring
Wi-Fi Diagnostics
Firmware Updates
Event Logs

Security Features

Two-Factor Authentication
Cellular Backup
Wi-Fi Communication
Encrypted Communications
Secure Cloud Storage
Device Encryption
Professional Monitoring

Privacy Features

User Permission Controls
Shared User Management
Secure Cloud Storage
Video Privacy Controls
Encrypted Communications
Activity History

Smart Home Integrations

Amazon Alexa
Google Assistant
Apple Siri
Alarm.com
Z-Wave
Yale Smart Locks
Schlage Smart Locks
Kwikset Smart Locks
LiftMaster MyQ (supported through Alarm.com)
Chamberlain Garage Door Openers
Smart Thermostats
Smart Lighting

Frontpoint supports Amazon Alexa, Google Assistant, and Siri voice control while using Alarm.com as its automation platform. Compatible Z-Wave devices—including locks, lights, thermostats, and garage door controllers—can also be managed from the Frontpoint App.

Voice Assistant Integration

Amazon Alexa

Arm Stay
Arm Away
Lock Compatible Doors
Control Lights
Adjust Thermostats
Run Smart Home Scenes

Google Assistant

Arm System
Control Smart Devices
Run Automation Scenes
Lock Doors
Adjust Thermostats

Apple Siri

Siri Voice Commands
Siri Shortcuts
Smart Home Scenes

Frontpoint supports Siri, Amazon Alexa, and Google Assistant for voice control of compatible devices and automations.

Device Management Features

Add Security Hub
Pair Sensors
Remove Devices
Rename Devices
Configure Automation
Manage Users
Configure Notifications
Firmware Updates
Diagnostics
Event History

Common Customer Requests

Set Up Frontpoint Security System
Connect Hub to Wi-Fi
Pair Door Sensors
Pair Motion Sensors
Install Glass Break Sensors
Configure Alarm Modes
Create Smart Home Scenes
Connect Alexa
Connect Google Assistant
Connect Siri
Add Smart Locks
Configure Smart Thermostat
Update Firmware
Troubleshoot Offline Devices
Reset Security Hub