Purpose
This overview serves as the SmartHomeConcierge.ai master reference for the DoorKing (DKS) ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, access control technologies, gate operators, telephone entry systems, cloud management, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.
DoorKing (DKS) is a leading manufacturer of professional access control systems for residential, commercial, industrial, multifamily, and high-security facilities. The ecosystem includes telephone entry systems, gate operators, access controllers, keypads, card readers, vehicle access devices, traffic control equipment, and cloud-based management through DKS Cloud and Access Plus Account Manager software.
Supported Product Families
Telephone Entry Systems
- 1802 Access Plus
- 1808 Access Plus
- 1810 Access Plus
- 1812 Access Plus
- 1833 Series
- 1834 Series
- 1835 Series
- 1837 Series
Access Controllers
- 1838 Multi-Door Access Controller
- Access Plus Series Controllers
- 1830 Series Controllers
Gate Operators
- Swing Gate Operators
- Slide Gate Operators
- Maximum Security Gate Operators
Access Devices
- Digital Keypads
- Card Readers
- Proximity Readers
- RFID Credentials
- RF Transmitters
- Telephone Entry Stations
- Electric Strikes
- Magnetic Locks
- Magnetic Gate Locks
Traffic Control
- Barrier Gates
- Spike Systems
- Traffic Control Devices
Mobile Applications
- DKS Smart Connect
- DKS Relay Control
- DKS AP Relay Control
- DKS Caller ID
- DKS 2112 Resident App
DoorKing provides multiple smartphone applications depending on the installed hardware and access control platform.
Cloud & Software Platforms
DKS Cloud
- Browser-Based Management
- Remote Programming
- User Management
- Activity Reports
- Device Monitoring
Access Plus Account Manager
- Windows Software
- Multi-System Management
- User Database Management
- Credential Programming
- Event Reporting
Remote Account Manager (RAM)
- 1830 Series Programming
- Remote Administration
- Scheduled Data Transfers
- Live Relay Control
DoorKing offers both browser-based cloud management (DKS Cloud) and Windows-based account management software depending on the installed system.
Mobile App Features
| Feature | Description |
|---|---|
| Remote Relay Control | Open compatible gates and doors remotely. |
| Activity Monitoring | Review access events and transactions. |
| User Management | Add and manage residents and credentials. |
| Gate Status | Monitor compatible relay and gate status. |
| Notifications | Receive supported system notifications. |
| Device Management | Configure compatible DoorKing hardware. |
| Cloud Programming | Program supported systems remotely through DKS Cloud. |
| Firmware Management | Maintain supported hardware and software. |
Supported Access Control Features
Entry Control
- Telephone Entry
- Video Entry (selected systems)
- Card Access
- RFID Credentials
- Keypad Entry
- RF Transmitters
- Mobile Relay Control
Credential Types
- Proximity Cards
- RFID Cards
- PIN Codes
- Key Fobs
- RF Transmitters
- Mobile Credentials (supported systems)
Facility Management
- Resident Management
- Visitor Management
- Vendor Access
- Holiday Schedules
- Time Zones
- Elevator Control
- Anti-Passback
Smart Features
| Feature | Description |
| DKS Cloud | Browser-based programming and management from any internet-connected computer, tablet, or smartphone. |
| Easy Connect | Supports multiple connection options including cellular, Ethernet/VoIP, and traditional telephone services depending on the system. |
| Remote Programming | Administrators can remotely update users, credentials, schedules, and permissions. |
| Live Activity Reporting | View real-time access events and transaction history. |
| Multi-Door Expansion | Many systems support expansion from one entry point to dozens of controlled doors or gates. |
| Smart Gate Switch | Adds smartphone control, gate status, scheduling, and Alexa, Google Home, and Siri compatibility to compatible gate operators. |
DoorKing's DKS Smart Gate Switch can add Wi-Fi smartphone control and voice assistant compatibility to many gate operators equipped with a relay input.
Property Types
- Single-Family Homes
- Gated Communities
- Apartment Complexes
- Condominiums
- Mixed-Use Buildings
- Office Buildings
- Industrial Facilities
- Warehouses
- Self-Storage Facilities
- Parking Facilities
- Maximum Security Sites
Automation Features
- Scheduled Unlock Times
- Scheduled Lock Times
- Holiday Scheduling
- Time Zone Management
- Relay Scheduling
- Gate Automation
- Activity Logging
- Automatic Database Synchronization
Notification Features
- Entry Activity Reports
- User Access Logs
- Relay Status
- Gate Activity
- Communication Alerts
- Email Notifications (supported systems)
- Device Status Alerts
Maintenance Features
- Remote Diagnostics
- Firmware Updates
- Database Backup
- Cloud Synchronization
- Communication Diagnostics
- Event Log Downloads
- System Health Monitoring
Security Features
- User Permission Levels
- Credential Management
- Encrypted Communications
- Anti-Passback
- Multi-Level Security
- Activity Logging
- Cloud Authentication
Privacy Features
- Administrator Permissions
- Resident Access Controls
- Activity Audit Logs
- Secure Cloud Authentication
- Encrypted Communications
Smart Home Integrations
- DKS Smart Gate Switch
- Amazon Alexa (Smart Gate Switch)
- Google Home (Smart Gate Switch)
- Apple Siri (Smart Gate Switch)
- Relay-Based Automation
- Telephone Entry Systems
- Gate Operators
While DoorKing's traditional access control products are professionally managed systems, the DKS Smart Gate Switch provides smartphone control and compatibility with Alexa, Google Home, and Siri for compatible gate operators.
Voice Assistant Integration
Amazon Alexa
- Open Compatible Gates
- Close Compatible Gates
- Gate Status (supported systems)
Google Assistant
- Open Compatible Gates
- Close Compatible Gates
- Gate Status
Apple Siri
- Open Compatible Gates
- Close Compatible Gates
- Siri Shortcuts
Voice assistant support is available through the DKS Smart Gate Switch and compatible installations.
Device Management Features
- Add Entry Systems
- Add Access Controllers
- Configure Gates
- Add Residents
- Manage Credentials
- Configure Time Zones
- Configure Holidays
- Activity Reports
- Firmware Updates
- Diagnostics
Common Configuration Categories
- DoorKing Account Setup
- DKS Cloud Setup
- Access Plus Account Manager Setup
- Telephone Entry Configuration
- Gate Operator Configuration
- Card Reader Setup
- Keypad Programming
- RFID Credential Management
- Time Zone Configuration
- Holiday Schedule Configuration
- Elevator Control Setup
- Smart Gate Switch Installation
- Wi-Fi Configuration
- Firmware Updates
- Factory Reset
- Device Troubleshooting
Common Customer Requests
- Set Up DoorKing System
- Configure DKS Cloud
- Program Telephone Entry
- Add Residents
- Add Access Cards
- Program RF Transmitters
- Configure Gate Operators
- Install Smart Gate Switch
- Configure User Permissions
- Create Holiday Schedules
- Generate Activity Reports
- Update Firmware
- Troubleshoot Communication Issues
- Reset Controller
- Restore Factory Settings
Related Configuration Articles
- DoorKing – Initial Setup
- DoorKing – DKS Cloud Setup
- DoorKing – Access Plus Account Manager Setup
- DoorKing – Telephone Entry Configuration
- DoorKing – Gate Operator Configuration
- DoorKing – Card Reader Programming
- DoorKing – RFID Credential Management
- DoorKing – Keypad Configuration
- DoorKing – Time Zone Programming
- DoorKing – Holiday Schedule Configuration
- DoorKing – Smart Gate Switch Installation
- DoorKing – Firmware Updates
- DoorKing – Factory Reset
- DoorKing – Device Troubleshooting
- DoorKing – Activity Reporting
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