Rheem EcoNet – Smart Water Heating, HVAC & Connected Home Ecosystem Overview

Created by Lamont Gibson, Modified on Thu, 2 Jul at 4:25 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the Rheem EcoNet ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, HVAC and water heating technologies, smart home integrations, automation features, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

Rheem EcoNet® is Rheem's connected home platform for smart HVAC systems and water heaters. EcoNet allows homeowners to remotely monitor and control compatible air conditioners, heat pumps, furnaces, air handlers, thermostats, hybrid heat pump water heaters, tankless water heaters, and conventional smart water heaters through the EcoNet mobile app. The platform emphasizes comfort, energy savings, preventive maintenance, leak protection, and remote diagnostics.

Supported Product Families

Smart HVAC

EcoNet Smart Thermostats
Variable-Speed Air Conditioners
Heat Pumps
Furnaces
Air Handlers
Dual Fuel Systems
Zoned HVAC Systems

Smart Water Heating

ProTerra® Hybrid Heat Pump Water Heaters
Gladiator® Electric Water Heaters
Smart Tankless Water Heaters
Performance Platinum® Smart Water Heaters
Commercial EcoNet Water Heaters

Compatible Brands

Rheem
Ruud
Richmond
Friedrich
Sure Comfort
Russell by Rheem
Durastar

EcoNet supports connected products across several brands within the Rheem family.

Mobile Applications

Rheem EcoNet (iOS)
Rheem EcoNet (Android)

Mobile App Features

Feature	Description
HVAC Control	Adjust heating, cooling, and fan settings remotely.
Water Heater Control	Change operating modes and water temperature.
Scheduling	Create personalized HVAC and water heater schedules.
Energy Monitoring	View energy usage and efficiency information on supported equipment.
Alerts	Receive maintenance reminders, leak alerts, and fault notifications.
Vacation Mode	Reduce energy usage while away from home.
Contractor Sharing	Share diagnostic information with an HVAC or plumbing professional.
Remote Access	Monitor and control compatible systems from anywhere.

The EcoNet app provides remote control, scheduling, energy tracking, maintenance reminders, and alerts for compatible HVAC and water heating equipment.

Connectivity Options

Wireless

Wi-Fi
Cloud Connectivity

Equipment Communication

EcoNet Communication Bus
Variable-Speed Equipment Communication
Zoned HVAC Communication

Supported Equipment

Heating & Cooling

Air Conditioners
Heat Pumps
Furnaces
Air Handlers
Smart Thermostats
Zoned Systems

Water Heating

Hybrid Heat Pump Water Heaters
Electric Water Heaters
Gas Water Heaters
Tankless Water Heaters

Smart Features

Feature	Description
Remote System Control	Adjust HVAC and water heater settings from anywhere.
Smart Scheduling	Create schedules that match occupancy and daily routines.
Vacation Mode	Automatically reduce energy usage while the home is vacant.
LeakGuard™	Detects water leaks and can automatically limit water loss on supported water heaters.
Energy Usage Reports	View weekly, monthly, and yearly energy usage.
Preventive Diagnostics	Receive alerts before small issues become major repairs.

EcoNet supports operating modes such as Heat Pump, Energy Saver, High Demand, Electric, and Away/Vacation on compatible hybrid water heaters, along with energy reporting and LeakGuard protection.

Comfort Automation

Heating Schedules
Cooling Schedules
Vacation Scheduling
Time-of-Day Scheduling
Multi-Zone Control
Hot Water Scheduling
Utility Demand Response (supported programs)

Water Heater Features

Temperature Adjustment
Vacation Mode
Heat Pump Mode
Energy Saver Mode
High Demand Mode
Electric Mode
Leak Detection
Leak Prevention
Element Health Monitoring
Hot Water Availability Status

Notification Features

Maintenance Reminders
Water Leak Alerts
Equipment Fault Alerts
Service Notifications
Firmware Update Notifications
Connectivity Alerts
Energy Reports

Maintenance Features

Remote Diagnostics
Contractor Notifications
Firmware Updates
Equipment Health Monitoring
Leak Monitoring
Element Health Monitoring
Service History

Energy Features

Energy Usage Reports
Smart Scheduling
Utility Program Participation
Heat Pump Optimization
Vacation Energy Savings
Efficiency Tracking

Security Features

Secure Wi-Fi Communication
Cloud Authentication
Device Authentication
Secure Remote Access
Encrypted Communications

Privacy Features

Secure User Accounts
Device Sharing Controls
Encrypted Cloud Communications
Contractor Permission Management

Smart Home Integrations

Amazon Alexa
Google Assistant
EcoNet Smart Thermostats
Rheem Smart Water Heaters
Ruud Smart HVAC
Home Assistant (community integration)

EcoNet supports Amazon Alexa and Google Assistant voice control for compatible HVAC equipment. Community integrations are also available for platforms such as Home Assistant.

Voice Assistant Integration

Amazon Alexa

Change Temperature
Change HVAC Mode
Control Compatible Water Heaters
Check Equipment Status

Google Assistant

Change Temperature
Change HVAC Mode
Control Compatible HVAC Equipment
Check Equipment Status

Voice assistant functionality varies by product type. HVAC systems have broader voice support than some water heater models.

Device Management Features

Add Equipment
Register EcoNet Devices
Configure Wi-Fi
Configure HVAC Schedules
Configure Water Heater Schedules
Manage Vacation Mode
Share Contractor Access
Firmware Updates
Diagnostics
Alert Management

Common Customer Requests

Set Up EcoNet Account
Connect Equipment to Wi-Fi
Pair EcoNet Thermostat
Register Water Heater
Configure Vacation Mode
Configure Energy Saver Mode
Enable LeakGuard™
Create HVAC Schedules
Create Water Heater Schedules
Connect Amazon Alexa
Connect Google Assistant
Update Firmware
Reset EcoNet Device
Troubleshoot Offline Equipment
Review Energy Usage