Samsung Family Hub – Smart Refrigerators, Connected Kitchen & SmartThings Ecosystem Overview

Created by Lamont Gibson, Modified on Thu, 2 Jul at 4:18 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the Samsung Family Hub ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, smart refrigerator technologies, food management features, SmartThings integration, entertainment options, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

Samsung Family Hub™ is Samsung's premium smart refrigerator platform featuring a large touchscreen display, built-in cameras, food management, AI-assisted meal planning, SmartThings integration, entertainment features, and family communication tools. Modern Family Hub refrigerators integrate with the SmartThings ecosystem, allowing homeowners to remotely monitor the refrigerator, manage food inventory, control compatible smart home devices, and receive appliance notifications.

Supported Product Families

Family Hub Refrigerators

Bespoke Family Hub™
Bespoke AI Family Hub™
French Door Family Hub™
4-Door Flex™ Family Hub™
Side-by-Side Family Hub™ (selected markets)

Smart Appliances

Family Hub Refrigerators
Smart Ovens
Smart Dishwashers
Smart Ranges
Smart Microwaves

Smart Home Platform

SmartThings
SmartThings Energy
SmartThings Food

Mobile Applications

SmartThings (iOS)
SmartThings (Android)

For Family Hub refrigerators running Tizen 6.0 and newer, Samsung has transitioned most mobile functionality from the legacy Family Hub app into the SmartThings app and SmartThings Food service.

Mobile App Features

Feature	Description
Remote Monitoring	Monitor refrigerator status from anywhere.
View Inside	View interior refrigerator cameras remotely on supported models.
Temperature Control	Adjust refrigerator and freezer temperatures remotely.
Food Inventory	Track stored food and expiration dates.
Meal Planning	Generate recipes and weekly meal plans.
Shopping Lists	Create and manage grocery shopping lists.
Device Management	Manage connected Samsung appliances.
Firmware Updates	Receive software updates automatically.

The SmartThings app allows homeowners to remotely monitor Family Hub refrigerators, adjust settings, view interior cameras on supported models, and manage connected Samsung appliances.

Connectivity Options

Wireless

Wi-Fi (2.4 GHz)
Cloud Connectivity

Smart Home

SmartThings
SmartThings Hub (built into supported models)
Matter Controller (supported models)
Thread Border Router (supported models)

Modern Family Hub refrigerators can function as SmartThings hubs on supported models, helping connect compatible Matter and Thread devices throughout the home.

Supported Smart Features

Food Management

AI Vision Inside (supported models)
View Inside Cameras
Food Inventory Tracking
Expiration Reminders
Shopping Lists
SmartThings Food

Family Organization

Shared Calendar
Whiteboard
Sticky Notes
Google Photos Integration
Family Photo Gallery
To-Do Lists

Entertainment

Samsung TV Plus
Music Streaming
Screen Mirroring
Smart View
Podcasts
Internet Browser

Smart Features

Feature	Description
AI Vision Inside	Automatically recognizes and manages many food items on supported models.
View Inside	Check refrigerator contents remotely using internal cameras.
SmartThings Food	Suggests recipes, meal plans, and shopping lists.
Family Communication	Share calendars, notes, photos, and reminders on the refrigerator display.
Smart Home Dashboard	Monitor and control compatible SmartThings devices directly from the refrigerator.
SmartThings Energy	Monitor household energy consumption and connected appliances.

Family Hub combines food management, home automation, entertainment, and family organization into a single touchscreen interface.

Food Management Features

View Inside Cameras
Food Inventory
AI Food Recognition (supported models)
Expiration Tracking
Meal Planning
Recipe Recommendations
Grocery Lists
Cooking Communities

Smart Home Features

SmartThings Dashboard
SmartThings Energy
Smart Appliance Control
Device Status Monitoring
Home Automation Control
Matter Device Management (supported models)

Entertainment Features

Samsung TV Plus
Music Streaming
Spotify
Screen Mirroring
Google Photos
Podcasts
Internet Browser

Notification Features

Door Left Open Alerts
Temperature Alerts
Water Filter Replacement Reminders
Firmware Update Notifications
Smart Appliance Alerts
Food Expiration Reminders

Maintenance Features

Firmware Updates
Filter Replacement Tracking
Device Diagnostics
SmartThings Diagnostics
Activity History

Energy Features

SmartThings Energy
Appliance Energy Monitoring
Monthly Energy Reports
Energy Goals
Household Energy Dashboard

Security Features

Samsung Account Authentication
Secure Wi-Fi Communication
SmartThings Device Authentication
Encrypted Cloud Communications
Device Ownership Controls

Privacy Features

Secure Samsung Account
Camera Privacy Controls
Device Sharing Permissions
Encrypted Communications
Cloud Privacy Controls

Smart Home Integrations

SmartThings
SmartThings Food
SmartThings Energy
Amazon Alexa (built into supported models)
Google Photos
Google Calendar
Samsung TV Plus
Matter Controller (supported models)
Thread Border Router (supported models)

Family Hub refrigerators integrate deeply with the SmartThings ecosystem, allowing users to control compatible smart devices, monitor energy usage, manage food inventory, and coordinate household activities from a single interface.

Voice Assistant Integration

Samsung Bixby

Control Refrigerator Functions
Open Apps
Create Notes
Control Smart Home Devices

Amazon Alexa (supported models)

Smart Home Control
Shopping Lists
Music Playback
Weather
Timers
General Voice Assistance

Voice assistant availability varies by refrigerator generation and regional model. Many newer Family Hub refrigerators include Alexa built in alongside Samsung's Bixby.

Device Management Features

Register Refrigerator
Connect to Wi-Fi
Pair SmartThings
Configure SmartThings Food
Configure SmartThings Energy
Configure View Inside
Configure Family Profiles
Firmware Updates
Diagnostics
Activity History

Common Customer Requests

Set Up Samsung Family Hub
Connect Refrigerator to Wi-Fi
Register Family Hub
Pair SmartThings
Configure View Inside Cameras
Set Refrigerator Temperature
Configure Meal Planning
Create Shopping Lists
Connect Google Photos
Set Up Family Calendar
Configure Alexa
Update Firmware
Reset Family Hub
Troubleshoot Offline Refrigerator
Optimize Smart Home Integration