LG ThinQ Laundry – Overview

Created by Lamont Gibson, Modified on Sun, 28 Jun at 5:10 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the LG ThinQ Laundry ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, smart laundry technologies, AI-powered washing and drying features, Smart Diagnosis™, energy management, smart home integration, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

LG ThinQ® Laundry appliances combine intelligent fabric care with connected smart home technology. Compatible washers, dryers, WashTower™, WashCombo™, Styler®, and laundry accessories integrate with the LG ThinQ® App, allowing homeowners to remotely monitor laundry cycles, receive notifications, download specialty cycles, perform Smart Diagnosis™, monitor energy usage, and integrate with compatible smart home platforms. Premium models include AI DD®, ezDispense®, TurboWash®, TurboSteam®, Allergiene®, and ThinQ UP™ software upgrades.

Supported Product Families

Front Load Washers

LG Front Load Washers
LG Front Load AI Washers
TurboWash® Series
AI DD® Series

Top Load Washers

LG Top Load Washers
TurboWash3D® Models

Dryers

Electric Dryers
Gas Dryers
TurboSteam® Dryers
Sensor Dry™ Models

Combination Units

WashTower™
WashCombo™ All-in-One
Compact Washer & Dryer Sets

Specialty Laundry Products

LG Styler®
SideKick™ Pedestal Washer
Laundry Pedestals

Mobile Applications

LG ThinQ (iOS)
LG ThinQ (Android)

Mobile App Features

Feature	Description
Remote Monitoring	Monitor wash and dry cycles from anywhere.
Cycle Notifications	Receive alerts when laundry cycles finish.
Download Cycles	Install specialty wash and dry cycles.
Remote Start	Start compatible appliances remotely after Remote Start is enabled.
Smart Diagnosis™	Diagnose many appliance problems using the app.
Energy Monitoring	View energy consumption on supported models.
Firmware Updates	Install software updates on supported models.
Device Management	Manage multiple LG appliances from one account.

The LG ThinQ app provides centralized appliance monitoring, remote control, Smart Diagnosis™, downloadable cycles, firmware updates, and maintenance reminders.

Connectivity Options

Wireless

Wi-Fi (2.4 GHz)

Smart Platform

LG ThinQ®

Smart Home

Matter (supported devices)
ThinQ ON Hub (supported environments)

Supported Smart Features

Washing Technologies

AI DD®
TurboWash®
TurboWash360®
ezDispense®
ColdWash™
Allergiene®

Drying Technologies

TurboSteam®
Sensor Dry™
AI Sensor Dry
SteamFresh™

Laundry Intelligence

Smart Pairing™
Download Cycle
Smart Diagnosis™
ThinQ UP™

Smart Features

Feature	Description
AI DD®	Automatically detects fabric weight and softness to optimize washing motion.
Smart Pairing™	Sends the recommended dryer cycle directly from the washer to a compatible dryer.
Download Cycle	Add specialized wash and dry programs from the ThinQ app.
ThinQ UP™	Adds new appliance features through software updates on supported models.
Smart Diagnosis™	Identifies many appliance issues without an immediate service call.
Remote Notifications	Receive alerts when laundry cycles finish or require attention.

LG ThinQ Laundry appliances continuously improve through downloadable cycles and ThinQ UP software enhancements on supported models.

Washing Features

AI Wash
TurboWash®
ColdWash™
Steam Cleaning
ezDispense®
Delay Start
Extra Rinse
Child Lock
Sanitary Cycle
Allergiene®

Drying Features

TurboSteam®
Sensor Dry™
AI Dry
SteamFresh™
Wrinkle Care
Energy Saver
Rack Dry
Delay Start

Notification Features

Cycle Complete Alerts
Maintenance Reminders
Detergent Refill Alerts (supported models)
Door Open Notifications
Firmware Update Notifications
Connectivity Alerts
Error Notifications

Maintenance Features

Smart Diagnosis™
Tub Clean Reminders
Lint Filter Reminders
Firmware Updates
Appliance Diagnostics
Activity History

Energy Features

Energy Monitoring
Smart Grid Ready (supported models)
ThinQ Energy Dashboard
Eco Wash Programs
Eco Dry Programs

Security Features

Secure LG Account Authentication
Secure Wi-Fi Communication
Device Authentication
Encrypted Cloud Communications

Privacy Features

Secure LG Account
Device Ownership Controls
Encrypted Communications
Cloud Privacy Controls

Smart Home Integrations

LG ThinQ
Amazon Alexa
Google Assistant
ThinQ ON
Matter (supported products)
IFTTT (selected integrations)

LG ThinQ Laundry appliances integrate with Amazon Alexa and Google Assistant for supported voice commands. Newer products are expanding interoperability through Matter and the ThinQ ON ecosystem.

Voice Assistant Integration

Amazon Alexa

Start Compatible Cycles
Check Remaining Cycle Time
Monitor Appliance Status
Run Smart Home Routines

Google Assistant

Check Laundry Status
Monitor Remaining Time
Start Supported Automations

Voice assistant functionality varies by appliance model, firmware version, and region.

Device Management Features

Register Appliance
Connect to Wi-Fi
Pair LG ThinQ
Configure Remote Start
Download Wash Cycles
Download Dry Cycles
Monitor Energy Usage
Firmware Updates
Diagnostics
Activity History

Common Customer Requests

Set Up LG ThinQ Washer
Set Up LG ThinQ Dryer
Connect Appliance to Wi-Fi
Register Laundry Appliance
Pair LG ThinQ App
Enable Remote Start
Download New Wash Cycles
Configure Smart Pairing™
Run Smart Diagnosis™
Monitor Energy Usage
Connect Amazon Alexa
Connect Google Assistant
Update Firmware
Reset Appliance
Troubleshoot Offline Appliance