Purpose
This overview serves as the SmartHomeConcierge.ai master reference for the Tedee ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, retrofit smart locks, access management, cloud connectivity, firmware management, smart alerts, connected devices, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.
Tedee® develops premium retrofit smart locks designed for residential, apartment, office, and vacation rental properties. Through the Tedee mobile application and optional Tedee Bridge (required on some models for remote access), homeowners can remotely lock and unlock doors, configure auto-unlock, manage digital keys, review activity history, receive notifications, install firmware updates, and integrate with leading smart home ecosystems. Newer Tedee models also support Matter over Thread for broader smart home compatibility.
Supported Product Families
Smart Locks
- Tedee GO
- Tedee GO2
- Tedee GO2 Aluminum
- Tedee PRO
- Tedee PRO 2
Smart Access Devices
- Tedee Keypad
- Tedee Keypad PRO
- Tedee Bridge
Smart Lock Features
- Remote Lock & Unlock
- Auto Lock
- Auto Unlock
- Digital Keys
- Activity History
- Pull Spring Function
- Lock Calibration
Accessories
- Tedee Bridge
- Tedee Keypad
- Magnetic Charging Cable
- Rechargeable Battery
- Mounting Hardware
- Compatible Euro Cylinders
Monitoring Features
- Lock Status
- Battery Status
- Bluetooth Status
- Wi-Fi Status (Bridge)
- Thread Status (supported models)
- Device Health
Software Platforms
- Tedee App
- Tedee Cloud
- Matter (supported models)
Mobile Applications
- Tedee (iOS)
- Tedee (Android)
Mobile App Features
| Feature | Description |
|---|---|
| Device Registration | Register compatible Tedee smart locks. |
| Remote Lock Control | Lock and unlock doors remotely when internet connectivity is available. |
| Digital Key Management | Share permanent, temporary, or scheduled digital access. |
| Activity History | Review lock events and user activity. |
| Auto Unlock | Automatically unlock the door as authorized users approach. |
| Smart Notifications | Receive lock, unlock, battery, and security alerts. |
| Device Diagnostics | Monitor battery, Bluetooth, Wi-Fi, and device status. |
| Firmware Updates | Install firmware updates on supported devices. |
The Tedee mobile application provides centralized management of compatible smart locks, allowing homeowners to manage access, configure automations, monitor activity history, and administer multiple locks from virtually anywhere.
Connectivity Options
Wireless
- Bluetooth Low Energy (BLE)
- Wi-Fi (via Tedee Bridge or built-in on supported models)
- Thread (supported models)
- Matter (supported models)
Smart Platforms
- Tedee Cloud
- Matter
Connection Features
- Bluetooth Pairing
- Remote Access
- Cloud Synchronization
- Thread Networking
- Firmware Updates
- Multi-Property Management
Supported Smart Features
Lock Management
- Lock
- Unlock
- Auto Lock
- Auto Unlock
- Pull Spring Function
- Activity History
Access Management
- Digital Keys
- Guest Access
- Scheduled Access
- Temporary Access
- Permanent Users
- Keypad PIN Codes
Smart Intelligence
- Battery Monitoring
- Activity Reports
- Device Diagnostics
- Smart Notifications
- Firmware Management
- Multi-Home Support
Smart Features
| Feature | Description |
| Retrofit Installation | Installs on compatible existing lock cylinders while preserving use of physical keys. |
| Auto Unlock | Uses geolocation and Bluetooth to automatically unlock as authorized users approach the door. |
| Remote Lock & Unlock | Compatible locks support remote operation using Tedee Bridge or supported built-in connectivity. |
| Digital Key Sharing | Securely share permanent, temporary, or scheduled access with family, guests, or service providers. |
| Pull Spring Function | Automatically retracts the latch after unlocking on supported lock configurations. |
| Activity History | Records lock events, user actions, and device activity for review. |
| Matter Support | Newer Tedee GO and GO2 models support Matter over Thread with compatible firmware and a Thread Border Router. |
| Firmware Management | Supports firmware updates that improve security, compatibility, and overall performance. |
Smart Lock Features
- Remote Lock & Unlock
- Auto Unlock
- Auto Lock
- Digital Keys
- Guest Access
- Activity History
- Pull Spring Function
- Keypad Access
- Multi-Property Management
- Lock Calibration
Environmental Monitoring Features
- Lock Status
- Battery Level
- Bluetooth Signal
- Wi-Fi Status
- Thread Status
- Device Health
- Firmware Status
- Activity History
Notification Features
- Lock Notifications
- Unlock Notifications
- Guest Access Notifications
- Low Battery Alerts
- Device Offline Alerts
- Firmware Update Notifications
- Security Alerts
- Activity Alerts
Maintenance Features
- Firmware Updates
- Lock Calibration
- Battery Charging
- Bluetooth Diagnostics
- Wi-Fi Diagnostics
- Thread Diagnostics
- Preventive Maintenance
- Factory Reset
Energy Features
- Rechargeable Battery
- Battery Health Monitoring
- Intelligent Power Management
- Low Power Bluetooth
- Energy-Efficient Standby
Security Features
- Secure Bluetooth Communication
- Encrypted Cloud Communication
- Device Ownership Verification
- Digital Key Encryption
- Secure User Authentication
Privacy Features
- Secure User Accounts
- User Permission Management
- Activity History Protection
- Cloud Privacy Controls
- Device Ownership Controls
Smart Home Integrations
- Apple Home
- Amazon Alexa
- Google Home
- Samsung SmartThings
- Home Assistant
- Matter
- Thread
Tedee smart locks integrate with major smart home ecosystems through Bluetooth, Wi-Fi, Matter over Thread (supported models), or the Tedee Bridge depending on the product model and firmware version.
Voice Assistant Integration
Amazon Alexa
- Supported
Google Home
- Supported
Apple Home
- Supported (compatible models)
Device Management Features
- Register Device
- Pair Bluetooth
- Configure Wi-Fi
- Configure Matter
- Configure Thread
- Configure Auto Unlock
- Configure Auto Lock
- Manage Digital Keys
- Configure Notifications
- View Activity History
- Install Firmware Updates
- Run Diagnostics
- Factory Reset
Common Configuration Categories
- Tedee Account Setup
- Tedee App Setup
- Bluetooth Pairing
- Wi-Fi Configuration
- Tedee Bridge Setup
- Matter Configuration
- Thread Configuration
- Device Registration
- Lock Installation
- Lock Calibration
- Auto Unlock Configuration
- Auto Lock Configuration
- Digital Key Management
- Keypad Configuration
- Apple Home Setup
- Amazon Alexa Setup
- Google Home Setup
- SmartThings Setup
- Home Assistant Setup
- Firmware Updates
- Factory Reset
- Device Troubleshooting
Common Customer Requests
- Set Up Tedee Smart Lock
- Pair Bluetooth
- Connect to Wi-Fi
- Install Tedee Bridge
- Configure Matter
- Configure Thread
- Register Device
- Configure Auto Unlock
- Configure Auto Lock
- Share Digital Keys
- Configure Keypad
- Connect Apple Home
- Connect Amazon Alexa
- Connect Google Home
- Update Firmware
- Troubleshoot Offline Lock
- Reset Tedee Smart Lock
Related Configuration Articles
- Tedee – Initial Setup
- Tedee – Mobile App Setup
- Tedee – Bluetooth Pairing
- Tedee – Wi-Fi Configuration
- Tedee – Tedee Bridge Setup
- Tedee – Matter Configuration
- Tedee – Thread Configuration
- Tedee – Device Registration
- Tedee – Lock Installation
- Tedee – Lock Calibration
- Tedee – Auto Unlock Configuration
- Tedee – Auto Lock Configuration
- Tedee – Digital Key Management
- Tedee – Keypad Configuration
- Tedee – Apple Home Setup
- Tedee – Amazon Alexa Setup
- Tedee – Google Home Setup
- Tedee – Home Assistant Setup
- Tedee – Firmware Updates
- Tedee – Factory Reset
- Tedee – Device Troubleshooting
- Tedee – Preventive Maintenance
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