Purpose
This overview serves as the SmartHomeConcierge.ai master reference for the Homey ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, smart home hubs, automation engines, device management, energy monitoring, security, smart home integrations, firmware management, connected devices, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.
Homey®, developed by Athom, is a universal smart home platform designed to unify thousands of smart devices from hundreds of manufacturers into a single automation ecosystem. Homey supports multiple wireless technologies including Matter, Thread, Zigbee, Z-Wave, Wi-Fi, Bluetooth, and Infrared (IR) on supported hubs. Through the Homey mobile application and web dashboard, homeowners can create advanced automations ("Flows"), monitor energy usage, manage security devices, receive notifications, and control an entire smart home from one centralized platform.
Supported Product Families
Smart Home Hubs
- Homey Pro (Early 2023)
- Homey Pro (2019)
- Homey Bridge
- Homey Cloud
Smart Home Features
- Whole Home Automation
- Device Management
- Smart Scenes
- Advanced Flows
- Energy Monitoring
- Presence Detection
Security & Monitoring
- Smart Locks
- Cameras
- Motion Sensors
- Door & Window Sensors
- Smoke Detectors
- Water Leak Sensors
- Alarm Systems
Climate Control
- Smart Thermostats
- HVAC Systems
- Ceiling Fans
- Air Purifiers
- Humidifiers
- Dehumidifiers
Lighting & Power
- Smart Lights
- Smart Switches
- Smart Plugs
- Smart Dimmers
- Power Monitoring
- Smart Outlets
Entertainment
- Smart TVs
- Speakers
- Audio Systems
- Streaming Devices
- Universal Remotes
Accessories
- Homey Bridge
- Homey USB Power Adapter
- Ethernet Adapter (supported models)
Monitoring Features
- Device Status
- Energy Usage
- Network Health
- Automation Status
- Firmware Status
- Device Health
Software Platforms
- Homey Cloud
- Homey Web App
- Homey App Store
Mobile Applications
- Homey (iOS)
- Homey (Android)
- Homey Web App
Mobile App Features
| Feature | Description |
|---|---|
| Device Pairing | Add and manage compatible smart home devices. |
| Flow Automation | Create simple and advanced automation workflows. |
| Energy Monitoring | Monitor whole-home and individual device energy consumption. |
| Device Management | Organize, group, and control connected devices. |
| Notifications | Receive alerts from automations and connected devices. |
| Presence Detection | Automate routines based on household occupancy. |
| Device Diagnostics | Monitor device connectivity and health. |
| Firmware Updates | Install firmware updates for Homey hubs and supported devices. |
The Homey application provides centralized management of compatible smart home devices, allowing homeowners to automate lighting, security, climate, entertainment, and energy management through customizable Flows.
Connectivity Options
Wireless
- Matter
- Thread
- Zigbee
- Z-Wave Plus
- Wi-Fi
- Bluetooth
- Infrared (IR)
Smart Platforms
- Homey Cloud
- Homey Pro
Connection Features
- Matter Pairing
- Thread Border Router
- Zigbee Pairing
- Z-Wave Inclusion
- Bluetooth Pairing
- Wi-Fi Device Pairing
- Cloud Synchronization
- Local Automation
Supported Smart Features
Home Automation
- Advanced Flows
- Simple Flows
- Scene Control
- Smart Scheduling
- Presence Automation
- Multi-Room Automation
Device Management
- Device Groups
- Favorites
- Room Management
- Zone Management
- Device Health
- Automation Rules
Smart Intelligence
- Energy Reports
- Automation Analytics
- Device Diagnostics
- Firmware Management
- Local Processing
- Cloud Synchronization
Smart Features
| Feature | Description |
| Universal Smart Home Hub | Connects thousands of devices from hundreds of manufacturers through one centralized platform. |
| Advanced Flows | Build sophisticated automations using conditions, triggers, variables, logic, and multiple device actions. |
| Multi-Protocol Support | Supports Matter, Thread, Zigbee, Z-Wave, Wi-Fi, Bluetooth, and Infrared from a single hub. |
| Local Automation | Homey Pro executes many automations locally for improved speed and reliability. |
| Energy Dashboard | Monitor whole-home and individual device energy consumption with historical reporting. |
| Presence Detection | Automatically trigger automations when people arrive or leave home. |
| Extensive App Library | Add integrations for thousands of third-party smart home products through Homey Apps. |
| Firmware Management | Supports firmware updates that improve security, compatibility, and performance. |
Smart Home Features
- Whole Home Automation
- Advanced Flows
- Smart Lighting
- Climate Automation
- Smart Security
- Energy Monitoring
- Entertainment Control
- Presence Detection
- Voice Control
- Multi-Protocol Device Management
Environmental Monitoring Features
- Temperature
- Humidity
- Motion Detection
- Water Leak Detection
- Smoke Detection
- Carbon Monoxide Detection
- Energy Consumption
- Device Health
Notification Features
- Security Alerts
- Motion Alerts
- Water Leak Alerts
- Smoke Alerts
- Energy Alerts
- Device Offline Alerts
- Automation Notifications
- Firmware Update Notifications
Maintenance Features
- Hub Firmware Updates
- Device Firmware Updates
- Network Diagnostics
- Device Diagnostics
- Automation Testing
- Preventive Maintenance
- Backup & Restore
- Factory Reset
Energy Features
- Whole Home Energy Monitoring
- Device Energy Monitoring
- Historical Energy Reports
- Power Consumption Analysis
- Smart Scheduling
- Energy-Efficient Automation
Security Features
- Matter Security
- Z-Wave S2 Security
- Zigbee Security
- Secure Device Pairing
- Encrypted Communications
- Local Processing (Homey Pro)
Privacy Features
- Secure User Accounts
- Device Ownership Controls
- User Permission Management
- Local Automation
- Cloud Privacy Controls
Smart Home Integrations
- Matter
- Thread
- Apple Home
- Amazon Alexa
- Google Home
- Samsung SmartThings
- Philips Hue
- Home Assistant
- Sonos
- Shelly
- Aqara
- Ring
- Ecobee
- Yale
- Schlage
- August
- Thousands of additional Homey Apps
Homey is designed as a universal smart home platform capable of integrating devices from numerous manufacturers into one automation ecosystem, reducing the need for multiple vendor-specific apps.
Voice Assistant Integration
Amazon Alexa
- Supported
Google Assistant
- Supported
Apple Home
- Supported through Matter and compatible integrations
Device Management Features
- Add Devices
- Pair Matter Devices
- Pair Zigbee Devices
- Pair Z-Wave Devices
- Pair Bluetooth Devices
- Configure Flows
- Configure Energy Dashboard
- Configure Notifications
- Manage Rooms & Zones
- Install Homey Apps
- Install Firmware Updates
- Run Diagnostics
- Backup & Restore
- Factory Reset
Common Configuration Categories
- Homey Account Setup
- Homey Pro Setup
- Homey Bridge Setup
- Device Pairing
- Matter Pairing
- Thread Configuration
- Zigbee Pairing
- Z-Wave Pairing
- Wi-Fi Device Configuration
- Bluetooth Device Configuration
- Flow Automation
- Advanced Flow Configuration
- Energy Dashboard Setup
- Notification Configuration
- Apple Home Integration
- Amazon Alexa Integration
- Google Assistant Integration
- Firmware Updates
- Backup & Restore
- Device Troubleshooting
Common Customer Requests
- Set Up Homey Pro
- Set Up Homey Bridge
- Add Smart Devices
- Pair Matter Devices
- Pair Zigbee Devices
- Pair Z-Wave Devices
- Configure Flows
- Configure Advanced Flows
- Configure Energy Monitoring
- Configure Notifications
- Connect Apple Home
- Connect Amazon Alexa
- Connect Google Assistant
- Install Homey Apps
- Update Firmware
- Troubleshoot Device Connections
- Restore Backup
- Reset Homey Hub
Related Configuration Articles
- Homey – Initial Setup
- Homey – Homey Pro Setup
- Homey – Homey Bridge Setup
- Homey – Device Pairing
- Homey – Matter Pairing
- Homey – Thread Configuration
- Homey – Zigbee Pairing
- Homey – Z-Wave Pairing
- Homey – Wi-Fi Device Configuration
- Homey – Bluetooth Device Configuration
- Homey – Flow Automation
- Homey – Advanced Flow Configuration
- Homey – Energy Dashboard Setup
- Homey – Apple Home Integration
- Homey – Amazon Alexa Integration
- Homey – Google Assistant Integration
- Homey – Firmware Updates
- Homey – Backup & Restore
- Homey – Device Troubleshooting
- Homey – Preventive Maintenance
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