RTI – Professional Home Automation, AV Control & Intelligent Building Ecosystem Overview

Created by Lamont Gibson, Modified on Tue, 30 Jun at 5:47 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the RTI ecosystem. It provides a comprehensive summary of products, platform features, mobile app capabilities, whole-home automation, audiovisual control, lighting, climate, security, surveillance, motorized shades, energy management, conferencing, firmware management, connected devices, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

RTI® (Remote Technologies Incorporated) develops professionally installed automation and control systems for residential and commercial environments. The RTI ecosystem provides centralized control of lighting, entertainment, security, climate, surveillance, motorized shades, conferencing systems, and smart building technologies through intelligent processors, touch panels, handheld remotes, mobile applications, and custom automation programming. RTI integrates with thousands of third-party products, making it one of the industry's most flexible automation platforms.

Supported Product Families

Automation Controllers

RTI Control Processors
Automation Controllers
Intelligent Control Engines
System Processors
Expansion Controllers

User Interfaces

Touch Panels
In-Wall Touchscreens
Tabletop Touch Panels
Handheld Remotes
Wireless Controllers
Keypads

Smart Lighting

Lighting Control
Smart Switch Integration
Smart Dimmer Integration
Scene Controllers
Whole-Home Lighting

Entertainment & AV

Whole-Home Audio
Multi-Room Audio
Home Theater Control
Television Control
AV Distribution
Streaming Media
Conference Room AV

Smart Climate

HVAC Control
Smart Thermostats
Ceiling Fan Control
Indoor Climate Automation

Smart Security

Security Cameras
Alarm Systems
Smart Locks
Video Doorbells
Gate Control
Access Control
Intercom Systems

Window Treatments

Motorized Shades
Smart Blinds
Automated Drapes
Daylight Control

Smart Energy

Energy Monitoring
Solar Integration
Battery Storage Integration
Generator Integration
EV Charging Integration

Commercial Solutions

Conference Room Automation
Classroom Automation
Boardroom Control
Digital Signage Integration
Building Automation

Monitoring Features

Device Status
Audio Status
Video Status
Lighting Status
Security Status
Network Status
Energy Status
Firmware Status

Software Platforms

RTI Integration Designer
RTI Control
RTI Cloud

Mobile Applications

RTI Control (iOS)
RTI Control (Android)

Mobile App Features

Feature	Description
System Control	Control lighting, AV, security, climate, and automation systems remotely.
Whole-Property Management	Manage all connected systems from one interface.
Scene Management	Create customized automation scenes and routines.
Entertainment Control	Operate televisions, audio systems, streaming devices, and home theaters.
Security Monitoring	View cameras, locks, and alarm status.
Device Diagnostics	Monitor controller and device health.
Firmware Updates	Install firmware updates for supported RTI hardware.
Multi-Property Management	Control multiple residential or commercial properties.

The RTI Control app provides centralized management of residential and commercial automation systems while delivering a fully customized user experience.

Connectivity Options

Wireless

Wi-Fi
Bluetooth (supported devices)
Zigbee (supported integrations)

Network Technologies

Ethernet
IP Networking
RS-232
IR Control
Relay Control
Contact Closure

Connection Features

Remote Access
Secure Cloud Synchronization
Local Automation
OTA Firmware Updates
Device Discovery
Secure Authentication

Supported Smart Features

Home Automation

Whole-Home Automation
Scene Automation
Smart Scheduling
Occupancy Automation
Vacation Mode
Geofencing

Entertainment

Whole-Home Audio
Home Theater Automation
Multi-Room Video
Streaming Integration
Conference Room Control

Energy Management

Energy Monitoring
Solar Integration
Generator Control
Battery Storage
EV Charging
Load Management

Smart Intelligence

Automation Rules
Custom Programming
Device Diagnostics
Smart Notifications
Firmware Management
Remote System Management

Smart Features

Feature	Description
Professional Automation Platform	Provides highly customizable automation for luxury homes, commercial buildings, classrooms, hotels, and conference rooms.
Unified AV Control	Controls televisions, projectors, AV receivers, distributed audio, streaming devices, and conference equipment from one interface.
Intelligent Lighting	Integrates lighting systems using schedules, scenes, occupancy, and custom automation logic.
Integrated Security	Controls cameras, alarm systems, smart locks, intercoms, and access control devices.
Motorized Shade Automation	Coordinates shades with lighting, climate, occupancy, and daylight conditions.
Enterprise Integration	Supports thousands of third-party devices across residential and commercial environments.
Custom Automation Programming	Allows professional integrators to build highly customized automation workflows.
Firmware Management	Supports firmware updates that improve reliability, compatibility, cybersecurity, and system performance.

Smart Home Features

Whole-Home Automation
AV Control
Whole-Home Audio
Home Theater Control
Smart Lighting
Smart Security
Climate Control
Motorized Shades
Energy Management
Commercial Automation

Notification Features

Security Alerts
Camera Alerts
Device Offline Alerts
Network Alerts
Energy Alerts
Automation Alerts
Firmware Update Notifications
System Health Alerts

Maintenance Features

OTA Firmware Updates
Controller Diagnostics
Device Diagnostics
Network Diagnostics
Preventive Maintenance
Remote Diagnostics
Configuration Backup
System Health Monitoring

Energy Features

Energy Monitoring
Solar Integration
Battery Storage Integration
Generator Management
EV Charging Optimization
Utility Cost Optimization
Load Balancing
Energy Analytics

Security Features

Secure Cloud Authentication
Encrypted Communications
Secure Remote Access
Role-Based User Access
Device Authentication
Enterprise-Grade Security

Privacy Features

Secure User Accounts
Multi-User Permissions
Device Ownership Controls
Cloud Privacy Controls
Local Automation Support

Smart Home Integrations

Lutron
Sonos
Samsung SmartThings
Philips Hue
Ring
Yale
Schlage
KNX
BACnet
Security Cameras
HVAC Systems
Motorized Shades
AV Receivers
Projectors
Streaming Media Devices

RTI provides a highly flexible professional automation platform that enables custom integration of audiovisual systems, lighting, climate, security, energy management, and building controls for luxury homes and commercial environments.

Voice Assistant Integration

Amazon Alexa

Supported

Google Assistant

Supported

Device Management Features

Register Controller
Configure Network
Configure Lighting
Configure Audio
Configure Video
Configure Home Theater
Configure Security
Configure Smart Locks
Configure Cameras
Configure Climate Control
Configure Motorized Shades
Configure Energy Management
Configure Conference Rooms
Configure Smart Scenes
Configure Schedules
Install Firmware Updates
Run Diagnostics
Backup Configuration
Factory Reset

Common Customer Requests

Set Up RTI System
Configure Automation Controller
Configure Lighting Scenes
Configure Whole-Home Audio
Configure Home Theater
Configure Security Cameras
Configure Smart Locks
Configure Motorized Shades
Configure Climate Control
Configure Conference Room Equipment
Configure Energy Dashboard
Create Automation Scenes
Update Firmware
Troubleshoot Offline Devices
Backup System Configuration