Purpose
This overview serves as the SmartHomeConcierge.ai master reference for the Levolor ecosystem. It provides a comprehensive summary of Levolor motorized blinds and shades, InMotion™ smart controls, mobile app capabilities, automation features, smart home integrations, connectivity options, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.
Levolor is one of North America's leading manufacturers of custom blinds and shades. Its latest InMotion™ Motorization platform enables homeowners to control compatible motorized window treatments using handheld remotes, the InMotion mobile app, voice assistants, schedules, and smart home integrations. Remote app and voice control require the InMotion Hub, which connects to the home's 2.4 GHz Wi-Fi network.
Supported Product Families
Motorized Window Treatments
- Cellular Shades
- Roller Shades
- Solar Shades
- Roman Shades
- Natural Woven Shades
- Banded (Zebra) Shades
- Faux Wood Blinds
- Real Wood Blinds
- Vertical Blinds
- Sliding Panel Shades
- Sheer Vertical Shades
Smart Accessories
- InMotion™ Hub
- Premium 6-Channel Remote
- Basic 3-Channel Remote
- Rechargeable Battery Packs
- Battery Wands
- Charging Accessories
Compatible motorization options vary by product family and lift style.
Primary Features
- Motorized window treatments
- Smartphone control
- Remote control
- Room grouping
- Scene creation
- Scheduled automation
- Sunrise and sunset routines
- Favorite positions
- Multi-room control
- Whole-home operation
- Voice assistant support
- Remote access
- Shared household access
- Rechargeable battery operation
- Quiet motor operation
Levolor InMotion™ Mobile App
Using the InMotion app, homeowners can:
- Open and close shades
- Adjust blind positions
- Organize devices by room
- Create scenes
- Create daily schedules
- Create sunrise and sunset routines
- Save favorite positions
- Share access with household members
- Control shades remotely (with Hub)
- Manage multiple motorized window treatments
The InMotion Hub is required for app-based shade control and smart home integration.
Control Options
Depending on the installation, customers can control shades using:
- Premium 6-Channel Remote
- Basic 3-Channel Remote
- InMotion Mobile App
- InMotion Hub
- Voice assistants
- Smart home automations
The Premium 6-Channel Remote provides enhanced functionality and is required for some app features on legacy motorized products.
Smart Home Integrations
With the InMotion Hub installed, compatible Levolor products support integration with:
- Amazon Alexa
- Google Home
- Samsung SmartThings
- Siri Shortcuts
- IFTTT
These integrations allow voice control and participation in broader smart home routines.
Automation Features
Customers can create:
- Morning routines
- Evening routines
- Sunrise opening
- Sunset closing
- Vacation schedules
- Privacy scenes
- Favorite position shortcuts
- Room-based automation
- Whole-home shade control
Schedules can be based on:
- Time of day
- Day of week
- Sunrise
- Sunset
Connectivity
Depending on the product generation, Levolor supports:
- Bluetooth (select legacy systems)
- RF remote communication
- Wi-Fi (via InMotion Hub)
- Cloud remote access
- Smartphone app control
The InMotion Hub connects to a 2.4 GHz Wi-Fi network and enables remote access and smart home integrations.
Power Options
Supported power configurations include:
- Rechargeable battery pack
- Battery wand
- Plug-in power supply (selected models)
- Hardwired power (selected custom installations)
Battery type and charging method depend on the specific window treatment.
Notifications
Users may receive notifications for:
- Device offline
- Successful pairing
- Schedule execution
- Hub connectivity status
- Smart home integration status
- Firmware or app updates
Notification availability varies by product generation and app version.
Maintenance
Routine maintenance includes:
- Clean fabric or blind slats
- Dust headrail and motor housing
- Recharge batteries
- Replace battery packs when needed
- Verify remote operation
- Test schedules
- Check Wi-Fi connectivity
- Inspect mounting brackets
- Update the InMotion app
- Verify Hub connectivity
Common Customer Configuration Requests
SmartHomeConcierge technicians frequently assist with:
- Initial motorized shade setup
- InMotion Hub installation
- Pairing shades with the Hub
- Pairing Premium 6-Channel Remotes
- Pairing Basic 3-Channel Remotes
- Creating rooms
- Creating scenes
- Setting favorite positions
- Programming schedules
- Configuring sunrise/sunset automation
- Alexa setup
- Google Home setup
- SmartThings integration
- Siri Shortcuts configuration
- IFTTT setup
- Reconnecting after router replacement
- Battery replacement
- Factory reset
- Adding additional shades
Common Troubleshooting Categories
- Cannot pair shades
- Hub not connecting to Wi-Fi
- App cannot find shades
- Remote not responding
- Bluetooth pairing failure (legacy models)
- Voice assistant not controlling shades
- Schedule not running
- Favorite position not saving
- Battery not charging
- Shade stops before fully opening or closing
- Device offline
- Weak Wi-Fi signal
- Lost connection after router replacement
- Smart home integration failure
Legacy vs. InMotion Systems
Levolor has offered multiple generations of motorized products.
Legacy Motorization
- Bluetooth-enabled Premium 6-Channel Remote
- Limited mobile app functionality
- No native cloud connectivity
- Different pairing procedures
InMotion™ Motorization
- InMotion Hub
- Smartphone app
- Cloud remote access
- Voice assistant support
- Smart home integration
- Enhanced scheduling
- Room and scene management
The two systems are not fully compatible, and pairing methods, supported accessories, and app features vary by generation.
SmartHomeConcierge.ai Technician Notes
Before troubleshooting, collect:
- Exact Levolor product type (cellular, roller, Roman, wood blind, etc.)
- Motorization generation (Legacy or InMotion™)
- InMotion Hub installed (Yes/No)
- Remote type (Premium 6-Channel or Basic 3-Channel)
- InMotion app version
- Mobile device (Android or iPhone)
- Wi-Fi network information (confirm 2.4 GHz availability)
- Smart home platform (Alexa, Google Home, SmartThings, Siri Shortcuts, IFTTT)
- Power source (battery pack, battery wand, plug-in, or hardwired)
- Description of the issue
- Photos of the shade, headrail, remote, Hub, and any error messages
Identifying the exact Levolor product line, motorization generation, installed remote, and whether an InMotion Hub is present is essential before troubleshooting, as setup procedures, pairing methods, smart home compatibility, and available features differ significantly between legacy and current-generation Levolor motorized window treatments.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article