SmartThings – Manage SmartThings Enabled Hubs

Category: SmartThings > Hubs

Answer:

SmartThings hubs act as the central controller for your smart home and allow compatible Zigbee, Z-Wave, and LAN-connected devices to communicate with SmartThings.

The SmartThings app is used to add, configure, manage, replace, and remove SmartThings-enabled hubs.

Add a SmartThings Enabled Hub

Before starting:

• Connect power to the hub.
• Place the hub into pairing mode if required.
• Verify the SmartThings app is updated.

To add a hub:

1. Open the Devices tab.
2. Tap Add (+).
3. Choose one of the following methods:

• Scan QR Code
• Scan Nearby
• Add Samsung Device
• Add Partner Device

4. Follow the on-screen instructions.
5. Wait for pairing to complete.
6. Tap Done.

Add a SmartThings Hub (2015 Model)

For SmartThings Hub 2015:

1. Open the Devices tab.
2. Tap Add (+).
3. Select Samsung Devices.
4. Select Smart Home Hub.
5. Tap Add Without QR Code.
6. Select Can't Find Your Device.
7. Choose SmartThings Hub 2015.
8. Select a Location and Room.
9. Complete setup following the prompts.

Remove a Hub

Warning:

Removing a hub restores factory settings and permanently removes:

• Connected devices
• Routines
• Automations
• Hub configurations
• Associated services

To remove a hub:

1. Open Favorites or Devices.
2. Tap and hold the hub.
3. Select Remove.
4. Confirm removal.

Zigbee Hub Settings

Access Zigbee Settings

1. Open the hub device.
2. Select SmartThings Hub if applicable.
3. Tap Manage SmartThings Hub.
4. Tap More Options (⋮).
5. Select Settings.

Available Settings

Zigbee Secure Mode

• Prevents previously disconnected Zigbee devices from automatically reconnecting.
• Devices may require resetting and re-pairing if connectivity is lost.

Device Firmware Updates

• Automatically updates supported Zigbee devices when firmware becomes available.

Z-Wave Hub Settings

Access Z-Wave Utilities

1. Open the hub device.
2. Select SmartThings Hub if applicable.
3. Tap Manage SmartThings Hub.
4. Tap More Options (⋮).
5. Select Z-Wave Utilities.

Z-Wave Exclusion

Use exclusion when:

• Devices fail to pair
• Devices were previously connected to another controller
• Pairing repeatedly fails

After enabling exclusion mode:

1. Follow the device manufacturer's exclusion process.
2. Perform the required button press or reset sequence on the device.
3. Wait for exclusion confirmation.

Repair Z-Wave Network

Use Z-Wave Network Repair to improve routing and communication.

1. Open Z-Wave Utilities.
2. Select Repair Z-Wave Network.
3. Wait for the repair process to finish.

Important:

Avoid operating Z-Wave devices during the repair process.

Replace a SmartThings Hub

Supported hubs may allow device and routine migration using Hub Replace.

Requirements

• Updated SmartThings app
• Existing hub online
• Replacement hub added to the same location

Replace a Hub

1. Install and add the new hub.
2. Open the existing hub.
3. Tap More Options (⋮).
4. Select Replace Hub.
5. Tap Replace This Hub.
6. Follow the on-screen instructions.

Note:

If Replace Hub does not appear, the hub does not support hub replacement.

After replacement is complete, devices may require up to 20 minutes to fully reconnect.

Good to Know

• Hubs are required for most Zigbee and Z-Wave devices.
• Hub removal cannot be undone.
• Some devices may need to be reset before reconnecting.
• Firmware updates help improve device compatibility and reliability.
• Network repairs can improve Z-Wave performance in larger installations.