Google Home – Make and Receive Calls on Nest Speakers and Displays

Category: Google Home → Communication & Calling

Overview

Google Nest speakers and displays allow you to make and receive voice and video calls using supported calling services. Once calling is configured, you can call contacts, businesses, and phone numbers using voice commands or supported display controls.

Important

• Calling must be configured before use.
• Emergency calling is not supported.
• Google Home Max and Nest Wifi Points do not support calling.
• Outgoing group calls are only supported on compatible Nest displays.
• Calls to the same Google Account currently signed into the device are not supported.

Make a Voice Call

Voice calls are supported on compatible Google Nest speakers and displays.

Call a Contact

Say:

"Hey Google, call [contact name]."

Example:

"Hey Google, call John Smith."

Call a Business

Say:

"Hey Google, call [business name]."

Example:

"Hey Google, call Walgreens."

You can also ask:

"Hey Google, where is the nearest pharmacy?"

Then say:

"Hey Google, call them."

Call a Phone Number

Say:

"Hey Google, call [phone number]."

Example:

"Hey Google, call 555-123-4567."

Make a Call from a Nest Display

If Household Contacts have been configured:

1. Swipe down from the top of the display.
2. Tap Communication.
3. Select a contact.
4. Tap Call.

The display will start the call using the available calling method.

Make a Video Call

Supported Devices

• Nest Hub Max
• Nest Hub
• Nest Hub (2nd Gen)

Start a Video Call

Say:

"Hey Google, video call [contact name]."

Example:

"Hey Google, video call Sarah."

Using the Display

1. Swipe down from the top of the screen.
2. Tap Communication.
3. Select a Household Contact.
4. Tap Video Call.

Start a Group Video Call

Important

Group video calls are available on supported Nest displays.

Start a Group Call

Say:

"Hey Google, start a group call."

Follow the prompts to select participants and begin the meeting.

Receive Calls

Compatible Nest speakers and displays can receive Google Meet calls.

Answer a Call

Say:

"Hey Google, answer the call."

Decline a Call

Say:

"Hey Google, decline the call."

Answer Calls Using Device Controls

Nest Hub and Nest Hub Max

• Tap Answer
• Tap Decline

Google Home

• Tap the top to answer
• Press and hold the top to decline

Nest Audio and Nest Mini

• Tap the center to answer
• Press and hold the center to decline

Google Home Mini

• Tap the side to answer
• Press and hold the side to decline

Mute or Unmute a Call

Nest Displays Only

To mute:

1. Tap Mute during the call.

To unmute:

1. Tap Unmute.

End a Call with Your Voice

Say:

• "Hey Google, end the call."
• "Hey Google, hang up."
• "Hey Google, stop."
• "Hey Google, disconnect."

End a Call Using Device Controls

Nest Hub and Nest Hub Max

Tap End Call.

Google Home

Tap the top of the device.

Nest Audio and Nest Mini

Tap the center of the device.

Google Home Mini

Tap the side of the device.

Call Restrictions

Calling may not work correctly if:

• Do Not Disturb is enabled.
• Digital Wellbeing restrictions are active.
• Downtime is enabled.
• Voice Match or Personal Results are not configured.
• The device is offline.

Privacy Information

Google does not save call audio or video conversations.

Google may store:

• Call duration
• Call counts
• Technical errors

Google does not retain:

• Call recordings
• Voice conversation content
• Video conversation content

Troubleshooting

Unable to Call a Contact

Verify:

• Calling has been configured.
• Contact information is complete.
• Personal Results are enabled.
• Voice Match is enabled.

Unable to Receive Calls

Verify:

• Google Meet is linked.
• Incoming calls are enabled.
• Do Not Disturb is off.

Calls Not Ringing

Verify:

• Device is online.
• Calling service is connected.
• Presence settings are configured correctly.

Quick Reference

Voice Call

"Hey Google, call John"

Video Call

"Hey Google, video call Sarah"

Answer Call

"Hey Google, answer the call"

Decline Call

"Hey Google, decline the call"

End Call

"Hey Google, hang up"