Wyze – Overview

Created by Lamont Gibson, Modified on Sat, 27 Jun at 9:20 PM by Lamont Gibson

Purpose

This overview serves as the SmartHomeConcierge.ai master reference for the Wyze ecosystem. It provides a comprehensive summary of products, platform features, subscription services, mobile app capabilities, integrations, and common configuration categories used by SmartHomeConcierge.ai technicians when assisting customers and creating device-specific configuration articles.

Supported Products

Wyze Cam v3
Wyze Cam v4
Wyze Cam Pan v3
Wyze Cam OG
Wyze Cam Floodlight
Wyze Cam Floodlight Pro
Wyze Video Doorbell
Wyze Duo Cam Doorbell
Wyze Lock
Wyze Lock Bolt
Wyze Garage Door Controller
Wyze Thermostat
Wyze Sprinkler Controller
Wyze Plug
Wyze Plug Outdoor
Wyze Light Bulbs
Wyze Light Strip
Wyze Lamp Socket
Wyze Switch
Wyze Sense Hub
Wyze Contact Sensor
Wyze Motion Sensor
Wyze Leak Sensor
Wyze Climate Sensor
Wyze Robot Vacuum
Wyze Scale
Wyze Scale X
Wyze Watch
Wyze Headphones
Wyze Mesh Router
Wyze Battery Cam Pro
Wyze Battery Cam Solar Panel
Wyze Accessories

Mobile App Features

Feature	Description
Device Management	Add, organize, rename, and manage Wyze devices.
Live View	View live camera feeds from anywhere.
Event Playback	Review recorded motion events and clips.
Device Health	Monitor battery level, firmware, Wi-Fi signal, and connectivity.
Notifications	Receive customizable alerts from connected devices.
Shared Access	Share devices with family members.
Automation	Create schedules, rules, and automations between Wyze devices.
Firmware Updates	Install software updates for supported devices.

Subscription Plans

Free Features

Live View
Motion Alerts
Two-Way Audio
Device Sharing
Basic Event Recording
Local microSD Recording (supported devices)

Cam Unlimited / Cam Unlimited Pro

Cloud Video Recording
Unlimited Cameras
Person Detection
Package Detection
Pet Detection
Vehicle Detection
Friendly Face Detection (supported devices)
AI Event Search
Extended Video History
Smart Notifications

Core Hardware Features

Feature	Description
HD Video	High-definition video up to 2K or higher on supported models.
Color Night Vision	Enhanced nighttime visibility on supported cameras.
Motion Detection	Detect movement and generate alerts.
Two-Way Audio	Communicate through cameras and doorbells.
Weather Resistance	Outdoor-rated devices available.
Battery Power	Rechargeable battery operation on supported products.
Wired Power	Continuous power options on supported devices.
Local Storage	Record directly to microSD cards on compatible cameras.

AI Features

Feature	Description
Person Detection	Identifies people in recorded events.
Vehicle Detection	Detects vehicles separately from general motion.
Pet Detection	Detects household pets.
Package Detection	Detects package deliveries.
Friendly Face Detection	Recognizes familiar individuals on supported devices.
AI Event Search	Search recorded events using AI categories.

Video Features

Live View
Event Recording
Continuous Recording (supported devices)
Time Lapse Recording
Color Night Vision
Digital Zoom
Picture-in-Picture
Event Playback

Audio Features

Two-Way Talk
Built-in Microphone
Built-in Speaker
Siren
Audio Recording

Motion & Detection Features

Motion Detection
Motion Zones
Detection Zones
Motion Sensitivity
Person Detection
Vehicle Detection
Pet Detection
Package Detection
Sound Detection

Notification Features

Motion Notifications
AI Event Notifications
Doorbell Notifications
Device Offline Alerts
Low Battery Notifications
Leak Alerts
Climate Alerts
Garage Door Alerts
Firmware Update Notifications

Security Features

Home Monitoring
Indoor Monitoring
Outdoor Monitoring
Video Doorbells
Smart Locks
Garage Monitoring
Leak Detection
Motion Sensors
Contact Sensors
Emergency Alerts

Privacy Features

Privacy Mode
Detection Zones
Device Sharing Permissions
Two-Factor Authentication
Account Security Controls

Storage Options

Cloud Storage
Local microSD Recording
Event History
Video Download
Continuous Recording (supported devices)

Smart Home Integrations

Amazon Alexa
Google Assistant
IFTTT
Wyze Rules & Automations

Voice Assistant Integration

Amazon Alexa

Live Camera View
Smart Home Commands
Camera Announcements
Device Control

Google Assistant

Camera Streaming
Voice Commands
Smart Home Control

Device Management Features

Add Devices
Remove Devices
Rename Devices
Organize Devices
Firmware Updates
Battery Monitoring
Wi-Fi Monitoring
Device Sharing
Device Health

Common Customer Requests

Camera Installation
Camera Offline
Motion Notifications
AI Detection
Video Playback
Doorbell Configuration
Lock Setup
Garage Controller Setup
Thermostat Setup
Robot Vacuum Configuration
Leak Sensor Alerts
Device Sharing
Firmware Updates
Wi-Fi Troubleshooting
Subscription Questions
Local Storage Setup