Ring Security Cameras - Configure Light Settings

Purpose

Use this procedure when a customer wants to customize Ring camera light behavior, adjust motion-activated lighting, create light schedules, change brightness settings, or troubleshoot camera light issues.

Customer Symptoms

Customer wants to:

• Turn camera lights on or off
• Adjust light brightness
• Change light sensitivity
• Configure motion-activated lighting
• Create light schedules
• Edit light schedules
• Delete light schedules
• Adjust motion zones for lights
• Stop lights from turning on unexpectedly
• Fix flickering lights
• Fix dim lights
• Fix lights not activating with motion

Supported Devices

This procedure applies to compatible:

• Ring Floodlight Cameras
• Ring Spotlight Cameras
• Ring Spotlight Cam Plus
• Ring Spotlight Cam Pro

Turn Lights On or Off Manually

1. Open the Ring app.
2. From the main dashboard, tap the menu (☰).
3. Tap the Lightbulb icon.
4. Turn the lights on or off as needed.

Access Light Settings

1. Open the Ring app.
2. Tap the menu (☰).
3. Select Device Settings.
4. Tap Light Settings.

Configure Motion-Activated Lights

Motion-Activated Lights automatically turn on when motion is detected at night.

Enable or Disable Motion-Activated Lights

1. Open Light Settings.
2. Select Motion-Activated Lights.
3. Toggle the setting On or Off.
4. Save changes.

Linked Device Option

Lights can also be triggered by other Ring devices using Linked Devices.

Example:

• Front Door Motion → Garage Floodlight Turns On

Configure Automatic Shut-Off Timer

The Automatic Shut-Off Timer controls how long lights remain on after motion is detected.

Available Settings

• 30 Seconds
• Multiple timed options
• Up to 15 Minutes

Configure Shut-Off Timer

1. Open Light Settings.
2. Select Automatic Shut-Off Timer.
3. Choose the desired duration.
4. Save changes.

Note

Automatic Shut-Off Timer is not available on:

• Spotlight Cam Plus Battery
• Spotlight Cam Pro Battery

Configure Motion Zones for Lights

Motion Zones determine where motion activates lighting.

Edit Motion Zones

1. Open Light Settings.
2. Select Motion Zones for Lights.
3. Turn individual zones On or Off.
4. Save changes.

Adjust Light Sensitivity

Light Sensitivity controls how far away motion can trigger the lights.

Configure Light Sensitivity

1. Open Light Settings.
2. Select Light Sensitivity.
3. Move the slider:
   • Higher = Greater detection distance
   • Lower = Shorter detection distance
4. Save changes.

Adjust Light Brightness

Available on supported Floodlight and Spotlight models.

Configure Brightness

1. Open Light Settings.
2. Select Light Brightness.
3. Adjust the brightness slider.
4. Save changes.

Create Light Schedules

Light Schedules automatically turn lights on or off during selected times.

Create a Schedule

1. Open the Ring app.
2. Select Device Settings.
3. Tap Light Settings.
4. Select Light Schedules.
5. Tap Add Schedule.
6. Enter a Schedule Name.
7. Under Controls, select:
   • Keep Lights On
   • Keep Lights Off
8. Configure Start Time:
   • Dusk
   • Offset
   • Custom Time
9. Configure End Time.
10. Select active days.
11. Tap Save Schedule.

Edit Light Schedules

1. Open Light Settings.
2. Select Light Schedules.
3. Tap the existing schedule.
4. Make desired changes.
5. Tap Save.

Delete Light Schedules

1. Open Light Settings.
2. Select Light Schedules.
3. Select the schedule.
4. Tap Remove This Schedule.
5. Confirm deletion.

Enable or Disable a Schedule

1. Open Light Settings.
2. Select Light Schedules.
3. Use the toggle switch beside the schedule.
4. Save changes.

Troubleshooting Camera Lights

Lights Flicker

Possible causes:

• Power issues
• Device software issues

Recommended actions:

1. Reboot the device.
2. Power cycle the device.
3. Verify the power source is stable.
4. Test again.

Lights Turn On Unexpectedly

Floodlight Cams have a wide light detection field that may trigger lights outside the normal motion detection area.

Recommended actions:

1. Lower Light Sensitivity.
2. Adjust Motion Zones for Lights.
3. Exclude unnecessary areas.
4. Save changes.

Lights Are Too Dim

1. Open Light Settings.
2. Increase Light Brightness.
3. Save changes.
4. Test lighting performance.

Lights Do Not Turn On With Motion

Verify:

1. It is dark enough for lights to activate.
2. Motion-Activated Lights are enabled.
3. Light Sensitivity is high enough.
4. Motion Zones cover the desired area.

Adjust settings and retest.

Lights Are Unresponsive

1. Verify the device is online.
2. Test Live View.
3. Test Motion Detection.
4. Verify power source:
   • Battery charged
   • Hardwired power connected
5. Reboot or power cycle the device.

If the issue continues:

1. Factory reset the device.
2. Reconnect the device in the Ring app.
3. Retest functionality.

Expected Outcome

The customer successfully configures Ring camera light settings, motion-activated lighting, brightness levels, motion zones, and schedules, and resolves common camera light performance issues.