Ring Business Locations - Device Optimization and Best Practices

Purpose

Use this procedure when installing, configuring, or optimizing Ring cameras, doorbells, lighting, and security devices at a commercial property or business location.

Customer Symptoms

Customer wants to:

• Use Ring devices at a business
• Improve battery life at a commercial property
• Reduce excessive motion recordings
• Monitor high-traffic areas
• Configure after-hours monitoring
• Expand security coverage across a business location

Business Environment Considerations

Commercial locations typically experience:

• Higher foot traffic
• More motion events
• Increased recording activity
• Faster battery consumption
• More frequent notifications

Because of this, Ring devices may perform differently at businesses than at residential properties.

Recommended Device Types

Preferred Option

For business locations, use:

• Hardwired Ring Doorbells
• Hardwired Ring Cameras
• Plug-in Ring Cameras

These devices reduce charging requirements and provide more consistent operation.

Battery-Powered Devices

Battery-powered devices may require:

• More frequent charging
• Additional battery packs
• Reduced motion sensitivity settings

Battery Optimization

Doorbells

To extend battery life:

1. Install an additional rechargeable battery if supported.
2. Reduce Motion Frequency.
3. Adjust Motion Zones.
4. Exclude roads, parking lots, and high-traffic areas when possible.

Cameras

To extend battery life:

1. Install an additional rechargeable battery if supported.
2. Reduce Motion Frequency.
3. Schedule monitoring during critical periods only.
4. Limit unnecessary event recording.

Motion Detection Optimization

Motion Zones

Adjust Motion Zones to:

• Monitor entrances
• Monitor exits
• Monitor restricted areas
• Exclude roads
• Exclude parking traffic
• Exclude unnecessary activity areas

Scheduled Monitoring

Consider scheduling alerts during:

• Closed business hours
• Overnight periods
• Weekends
• High-risk timeframes

Security Planning

Consider monitoring:

• Main entrances
• Rear entrances
• Storage areas
• Inventory rooms
• Back offices
• Equipment rooms
• Employee-only areas

Additional Ring devices may be used to monitor restricted locations.

Audio and Video Recording Compliance

Customers are responsible for complying with applicable local laws regarding:

• Video surveillance
• Audio recording
• Employee monitoring
• Customer monitoring

Review local regulations before installation.

Privacy Options

Audio recording can be disabled through:

1. Device Settings.
2. Privacy Settings.
3. Audio Streaming and Recording.

Linked Device Integrations

Supported Ring devices may be configured to trigger recordings based on:

• Alarm activation
• Motion events
• Linked device activity

Subscription Planning

Eligible Ring subscriptions may support unlimited covered devices at a single business location.

Businesses can expand coverage by adding:

• Cameras
• Doorbells
• Lighting
• Alarm devices

without being limited to a small number of devices.

Expected Outcome

Ring devices are configured to provide effective security coverage for a commercial property while minimizing unnecessary notifications, excessive battery consumption, and operational interruptions.