Amazon Alexa – Make Calls Using the Alexa App

Category: Alexa > Calling & Communication

Answer:

Alexa Calling allows you to place voice calls to supported contacts directly from the Alexa app.

Before using Alexa Calling, ensure Alexa Communications is enabled and the contact you wish to call is available through Alexa.

Make a Call

On the Alexa App

1. Open the Alexa app.
2. Tap More.
3. Select Communicate.
4. Tap the Contacts icon.
5. Select the contact or group you want to call.
6. Tap Call.

The call will begin through the Alexa app.

Group Calling

Alexa supports calling eligible groups when group calling is enabled.

1. Open Communicate.
2. Select the desired group.
3. Tap Call.

Ending a Call

• Tap the End Call button within the Alexa app.
• Or say "Alexa, hang up" when using a compatible Alexa device.

Calling Limitations

Alexa Calling does not support:

• Emergency numbers (911 and similar services)
• Premium-rate numbers
• Toll numbers requiring additional charges
• Three-digit service codes
• Abbreviated dialing codes
• International telephone numbers outside supported regions
• Dial-by-letter phone numbers

Requirements

• Alexa app installed
• Alexa Communications enabled
• Internet connection
• Supported contact using Alexa Calling features

Good to Know

• Alexa Calling works over an internet connection.
• Call quality depends on network performance.
• Contacts must meet Alexa Calling requirements.
• Group calling availability may vary by region and account settings.
• Alexa Calling is separate from emergency telephone services.

Common Uses

• Calling family members
• Calling household members
• Group conversations
• Alexa-to-Alexa communication
• Voice communication through the Alexa app