Amazon Alexa – Set Up Calling and Messaging

Category: Alexa > Calling & Communication

Answer:

Alexa Calling and Messaging allows you to communicate with eligible contacts using compatible Alexa devices and the Alexa app.

Before you can place calls or send messages, Alexa Communications must be enabled.

Set Up Alexa Calling and Messaging

On the Alexa App

1. Open the Alexa app.
2. Tap More.
3. Select Communicate.
4. Verify your mobile phone number.
5. Grant permissions for calling and messaging when prompted.
6. Optionally import your phone contacts.

Once setup is complete, Alexa Communications will be enabled for your account.

Import Contacts

Importing contacts allows Alexa to identify eligible contacts who can receive Alexa calls and messages.

If prompted:

1. Allow contact access.
2. Review imported contacts.
3. Confirm permissions.

Using Alexa Communications

After setup you can:

• Make Alexa calls
• Receive Alexa calls
• Send Alexa messages
• Receive Alexa messages
• Use supported Echo devices for communication
• Participate in group communications

Requirements

• Alexa app installed
• Valid mobile phone number
• Internet connection
• Permissions enabled for calling and messaging

Good to Know

• Contact import is optional but recommended.
• Contacts may be synchronized automatically after setup.
• Some communication features may vary by country or region.
• Calling and messaging require supported Alexa devices or the Alexa app.
• Permissions can be changed later through your mobile device settings.

Troubleshooting

If setup fails:

1. Verify your phone number is correct.
2. Confirm internet connectivity.
3. Restart the Alexa app.
4. Verify communication permissions are enabled.
5. Retry the setup process.

Related Features

• Alexa Calling
• Alexa Messaging
• Group Calling
• Contact Management
• Mobile Number Linking