myQ – Set Up a Smart Garage Hub or Smart Garage Control

Category: myQ > Installation & Setup

Answer:

Use this guide to connect a myQ Smart Garage Hub, myQ Garage, or Smart Garage Control to the myQ app and pair it with your garage door opener.

Compatible Devices

• myQ Garage (MYQ-G0201, 821LM)
• myQ Smart Garage Hub (MYQ-G0301, 821LMB)
• Smart Garage Control

Important:

If your garage door opener has built-in Wi-Fi, use the built-in Wi-Fi setup process instead of this guide.

Before You Begin

You will need:

• myQ app installed on a mobile device
• 2.4 GHz Wi-Fi network
• Strong Wi-Fi signal in the garage
• Wi-Fi network name and password
• Compatible garage door opener
• Ladder for installation

Step 1: Add the Device

1. Open the myQ app.
2. Sign in or create an account.
3. Tap the Gear (⚙) icon or Plus (+) icon.
4. Select Devices.
5. Tap Add New Device.
6. Select Smart Garage Hub or Smart Garage Control.

Step 2: Prepare the Hub

1. Plug in the hub.
2. Verify the LED flashes blue.

If the LED does not flash:

1. Press and hold the Settings button until the LED flashes blue.
2. Release the button.
3. Press and hold the Settings button again until the hub beeps.
4. Unplug and reconnect power.

Step 3: Connect to Wi-Fi

1. Confirm the blue LED is flashing.
2. Follow the prompts in the myQ app.
3. Select your home Wi-Fi network.
4. Enter the Wi-Fi password.
5. Wait for connection to complete.

Important:

• Only 2.4 GHz Wi-Fi networks are supported.
• The hub should be within approximately 50 feet of the router.

If connection fails:

• Verify the Wi-Fi password.
• Confirm 2.4 GHz Wi-Fi is being used.
• Move the hub closer to the router.
• Retry setup.

Step 4: Pair the Door Sensor

1. Remove the battery tab from the door sensor.
2. Press the sensor button.
3. Confirm the hub beeps and flashes.
4. Follow the in-app pairing instructions.
5. Complete sensor setup.

Important:

The door sensor must be installed correctly before opener pairing can be completed.

Step 5: Pair the Garage Door Opener

1. Tap Next after sensor setup.
2. Select the garage door opener brand.
3. Locate the Learn or Program button on the opener.
4. If prompted, select the Learn button color.
5. Press and release the Learn button.
6. Return to the myQ app.
7. Complete pairing.

Note:

The garage door may move during pairing.

Step 6: Name the Garage Door

1. Enter a garage door name.
2. Tap Next.
3. Confirm setup.

Step 7: Mount the Hub

1. Mount the hub according to the installation instructions.
2. Ensure the warning light remains visible from the garage door.
3. Complete installation.
4. Tap Finish.

Do not operate the garage door through the app until installation is fully completed.

Troubleshooting

Erase Wi-Fi Settings

Use this procedure if Wi-Fi setup must be repeated.

1. Verify the green LED is on or blinking.
2. Press and hold the Settings button until the blue LED begins flashing.
3. Release the button.
4. Reconnect the hub through the myQ app.

Factory Reset

A factory reset removes:

• Wi-Fi settings
• Door sensor pairings
• Garage door opener pairings

To factory reset:

1. Press and hold the Settings button until the blue LED flashes.
2. Release the button.
3. Press and hold the Settings button again until the hub beeps.

The hub will return to factory defaults.

Good to Know

• Smart Garage Hubs require a 2.4 GHz Wi-Fi connection.
• Some older hubs may install firmware updates during setup.
• The door sensor must be paired before the opener can be paired.
• Factory reset removes all previous hub configurations.
• Proper hub placement improves reliability and connectivity.