Category: Google Home > Wi-Fi & Connectivity
Answer:
If you change your Wi-Fi network name, password, or replace your router, you'll need to reconnect your Chromecast or Google TV device to the new network.
Google TV Devices
Compatible Devices
• Google TV Streamer (4K)
• Chromecast with Google TV
Reconnect to a New Wi-Fi Network
- From the Google TV home screen, select Settings.
- Select Wi-Fi Network.
- Select your current network.
- Choose Forget Network.
- Follow the setup process to connect the device to your new Wi-Fi network.
Chromecast Devices
Compatible Devices
• Chromecast (1st Gen)
• Chromecast (2nd Gen)
• Chromecast (3rd Gen)
• Chromecast Ultra
• Chromecast Audio
Reconnect to a New Wi-Fi Network
- Ensure your mobile device is signed into the same Google account as your Chromecast.
- Open the Google Home app.
- Tap Home.
- Select and hold your Chromecast device.
- Tap Settings.
- Tap Device Information.
- Tap Wi-Fi.
- Select Forget This Network.
- Return to the Google Home app home screen.
- Complete device setup again and connect to the new Wi-Fi network.
Factory Reset if Needed
Reset and set up the device again if:
• You cannot remove the old Wi-Fi network.
• The device will not connect to the new network.
• The Google Home app cannot communicate with the device.
• Setup repeatedly fails.
Troubleshooting
• Verify the mobile device is connected to the new Wi-Fi network.
• Confirm you are signed into the correct Google account.
• Move closer to the device during setup.
• Restart the Google Home app and the streaming device.
• Complete a factory reset if reconnection continues to fail.
Note: Chromecast and Google TV devices must be reconfigured whenever Wi-Fi credentials change.
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