Ecobee – Set up or change your ecobee thermostat Wi-Fi connection

Category: Thermostats > Installation And Setup

Answer:

How do I connect my thermostat to Wi-Fi?

Wi-Fi configuration on the ecobee is part of the thermostat's initial setup process. If you've skipped this step or need to change the Wi-Fi network the ecobee connects to, follow the steps below.

On the ecobee Thermostat

1. Go to Main Menu > General Settings > Settings > Wi-Fi.
2. Verify Wi-Fi Radio is Enabled.
3. Tap Network.
4. Choose either an iOS device or manually select your Wi-Fi network.
5. If not using an iOS device, tap Select Wi-Fi Network.
6. Select your 2.4GHz Wi-Fi network.
7. Tap Next.
8. Enter your Wi-Fi password.
9. Tap Connect.
10. Wait for the success message and tap OK.

For Smart Thermostat Lite and Essential Owners

1. Go to Main Menu > Settings > Wi-Fi.
2. Verify Wi-Fi Radio is Enabled.
3. Tap Network.
4. Select your 2.4GHz Wi-Fi network.
5. Tap Next.
6. Enter your Wi-Fi password.
7. Tap Connect.
8. Wait for the success message and tap OK.

Note:

• Smart Thermostat Premium, Smart Thermostat Enhanced, and SmartThermostat with voice control are the only 5GHz compatible thermostats.

How do I use an iOS device to set up Wi-Fi?

On the ecobee Thermostat

1. Go to Main Menu > General Settings > Settings > Wi-Fi.
2. Select Network.
3. Highlight Connect with HomeKit.
4. Tap Next.
5. Leave the instructions screen open.

On your iOS device

1. Open Settings > Wi-Fi.
2. Select the ecobee serial number.
3. Choose the Wi-Fi network you want the thermostat to use.

If prompted with "ecobee is a Home accessory. Do you want to add it to your Wi-Fi network and home?"

1. Tap Add to Home & Wi-Fi.
2. Tap More Options.
3. Select your ecobee by serial number.
4. Enter the 8-digit HomeKit setup code displayed on the thermostat.

The thermostat will display a "Successfully connected to ecobee.com" message when setup is complete.

FAQ

How do I find the network information on my ecobee?

On the ecobee Thermostat

1. Go to Main Menu > General Settings > About > WiFi.

For Smart Thermostat Lite and Essential Owners

1. Go to Main Menu > About > WiFi.

This screen displays:

• Network information
• Router connection status
• ecobee server connection status
• Wi-Fi signal strength

How do I know my connection is secure?

• ecobee supports WPA/WPA2-AES Wi-Fi security.
• The thermostat uses encrypted TLS connections to communicate with ecobee servers.
• TLS connections are authenticated using certificates.
• The thermostat initiates all communications with ecobee servers.
• Incoming internet connections to the thermostat are not permitted.
• ecobee uses SSL connections to protect personal information and communications.

Can I set up my ecobee without Wi-Fi?

Yes. The thermostat will continue to operate as a traditional thermostat and maintain comfort settings.

However, without Wi-Fi:

• You cannot complete thermostat registration.
• You cannot create an ecobee account.
• Remote access through the mobile app is unavailable.
• Weather information is unavailable.
• Home IQ reports are unavailable.
• HomeKit, Siri, Alexa, and third-party integrations are unavailable.
• SmartSensor pairing requires the thermostat and ecobee app to be on the same Wi-Fi network.

Good to Know

• Connecting to Wi-Fi is recommended before contacting Support.
• Wi-Fi connectivity provides access to remote control, reports, weather data, and integrations.
• SmartSensor pairing requires the thermostat and ecobee app to share the same Wi-Fi network.