myQ – Add a Device to Your myQ Account

Category: Device Management

Answer:

Use the myQ app to add and control compatible garage door openers, gate operators, commercial door operators, and light controls from a single account.

Before You Begin

• Install the latest version of the myQ app.
• Sign in to your myQ account.
• Make sure the device has power.
• Be near the device during setup.

Access Device Management

1. Open the myQ app.
2. Sign in to your account.
3. Access Settings:
   • Tap the Gear icon in the upper-right corner, or
   • Tap your Initials if displayed in the upper-left corner.
4. Select Devices or Device Management.
5. Tap the + icon or Add a New Device.

Add a myQ Garage Door Opener (Non-Wi-Fi)

1. Select myQ Garage Door Opener.
2. Tap Next.
3. Locate the LEARN button on the garage door opener.
4. Press and release the LEARN button once.
   • If using a compatible wall control, press the LEARN button twice.
5. Wait for the device to be detected.
6. Enter a name for the device.
7. Tap Save.

Note: For Wi-Fi garage door openers, clear existing Wi-Fi settings before attempting setup.

Add a Remote Light Control

1. Select Remote Light.
2. Locate the LEARN button on the light control.
3. Tap Next.
4. Press and release the LEARN button.
5. Name the device.
6. Tap Save.

Add a Commercial Door Operator

1. Select Commercial Door Operator.
2. Locate the RADIO button on the operator.
3. Tap Next.
4. Press and release the RADIO button.
5. Name the device.
6. Tap Save.

If you cannot locate the RADIO button, contact an authorized LiftMaster dealer.

Add a Gate Operator

1. Select Gate Operator.
2. Locate the LEARN or RESET button on the operator.
3. Tap Next.
4. Open the gate using a remote or access device.
5. Tap Next.
6. Within 30 seconds:
   • Press the LEARN button twice, or
   • Toggle the RESET/RUN switch three times.
7. Wait for the operator to pair.
8. Enter a device name.
9. Tap Save.

Troubleshooting

• Verify the device has power.
• Confirm you are signed into the correct myQ account.
• Move closer to the device during setup.
• Retry the pairing process if the device is not detected.
• For Wi-Fi devices, verify network connectivity before adding the device.

Good to Know

• Each device can be assigned a custom name.
• Devices must be paired individually.
• Commercial operators and gate operators require physical access during setup.
• Device Management can be accessed from the Settings section of the myQ app.