Category: Google Nest > Wi-Fi & Connectivity
Answer:
If you change your Wi-Fi network name, password, or replace your router, you'll need to reconnect your Nest thermostat to the new network.
Nest Thermostat (4th Gen) and Nest Thermostat
Important: You must be near the thermostat to update Wi-Fi settings.
Reconnect to a New Wi-Fi Network
- Open the Google Home app.
- Tap Home.
- Select your thermostat.
- Tap Settings.
- Tap Device Information.
- Tap Wi-Fi.
- Follow the on-screen instructions to connect the thermostat to your new Wi-Fi network.
Compatible Models
• Nest Learning Thermostat (4th Gen)
• Nest Thermostat
Nest Learning Thermostat (3rd Gen and Earlier) & Nest Thermostat E
Reconnect to a New Wi-Fi Network
- Press the thermostat ring to open the Quick View menu.
- Select Settings.
- Turn the ring and select Network.
- Select your new Wi-Fi network.
- Enter the Wi-Fi password.
- Wait for the thermostat to connect.
Compatible Models
• Nest Learning Thermostat (3rd Gen and Earlier)
• Nest Thermostat E
Factory Reset and Setup Again
You may need to reset and set up the thermostat again if:
• The thermostat will not connect to the new network.
• The Wi-Fi settings cannot be changed.
• The thermostat remains offline after reconnecting.
• Network changes are not saved.
After resetting:
- Complete the thermostat reset process.
- Open the Google Home app.
- Tap Add Device.
- Follow the setup instructions.
- Connect the thermostat to the new Wi-Fi network.
Troubleshooting
• Confirm the new Wi-Fi network is working.
• Verify the Wi-Fi password is correct.
• Move closer to the router if signal strength is weak.
• Restart the thermostat and router.
• Complete a factory reset if connection issues continue.
Note: Nest thermostats must be reconnected whenever Wi-Fi credentials or router hardware changes.
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