Category: Google Nest > Wi-Fi & Connectivity
Answer:
If you change your Wi-Fi network name, password, or replace your router, you must reconnect your Google Nest speaker or display to the new network.
Compatible Devices
• Google Nest Hub
• Google Nest Hub (2nd Gen)
• Google Nest Hub Max
• Google Home
• Google Home Mini
• Google Home Max
• Google Nest Mini
• Google Nest Audio
Connect to a New Wi-Fi Network
- Open the Google Home app.
- Make sure your phone or tablet is signed into the same Google account as the device.
- Tap Home.
- Select the device you want to update.
- Tap and hold the device tile.
- Tap Settings.
- Tap Device Information.
- Tap Wi-Fi.
- Select Forget This Network.
- Return to the Google Home home screen.
- Tap Add.
- Tap Device.
- Tap Search for Device.
- Follow the on-screen instructions to connect the device to the new Wi-Fi network.
Factory Reset and Set Up Again
You may need to reset and set up the device again if:
• The device will not disconnect from the old network.
• You receive a "Could not communicate with your device" error.
• Network settings cannot be changed in the Google Home app.
• The device will not connect to the new Wi-Fi network.
After resetting:
- Open the Google Home app.
- Tap Add.
- Tap Device.
- Follow the setup instructions.
- Connect the device to the new Wi-Fi network.
Troubleshooting
• Verify the phone is connected to the new Wi-Fi network.
• Confirm you are signed into the correct Google account.
• Move the device closer to the router during setup.
• Restart the device and Google Home app.
• Complete a factory reset if setup continues to fail.
Note: Changing Wi-Fi networks does not transfer automatically. The device must be reconnected through the Google Home app whenever network credentials change.
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